Housekeeping Coordinator

Job Description

**Housekeeping Coordinator**

The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.

**Key Responsibilities:** **Operational Support** - Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities

• Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance - Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards - Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution
• Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment **Event & Banquet Coordination** - Coordinate with Sales and Events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements - Ensure housekeeping readiness for group bookings and special functions

**Core Competencies** - Problem-solving skills and attention to detail - Guest service orientation and commitment to excellence - Operational awareness and resource management - Team collaboration and staff leadership

Qualifications

**Required Qualifications:** - High school diploma or equivalent; Diploma or Degree in Hospitality Management, Business Administration, or related field preferred - 2–4 years of experience in housekeeping operations, hotel management, or hospitality coordination - Proven experience in supervisory or coordination roles within housekeeping or hotel operations

• Strong knowledge of cleaning standards, protocols, and best practices - Excellent organizational and multitasking skills with ability to manage competing priorities - Proficiency in hotel management systems and scheduling software - Strong communication and interpersonal skills with ability to lead and motivate teams **Preferred Qualifications:**
• Certification in Hospitality Management or Professional Housekeeping Standards - Experience coordinating special events or banquet operations - Familiarity with inventory management and procurement processes - Experience with quality assurance inspections and staff training