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IT Operations Engineer (Fresh Graduates Welcome)

Posted about 15 hours ago

OfficeSingapore, Singapore
About the Role 
We are looking for a IT Operations Engineer to join our team and help deliver a smooth and secure technology experience for employees.
### Responsibilities:
  • Provide day-to-day IT support for employees, including troubleshooting hardware, software, and access issues.
  • Assist with setting up and configuring laptops, desktops, mobile devices, and user accounts.
  • Support onboarding and offboarding processes, ensuring employees have the right access from day one and that access is removed when needed.
  • Support patch management & vulnerability scanning. Keep endpoints, workstations, and servers up to date. 
  • Help maintain company devices by applying updates, patches, and basic security checks.
  • Support software and application management, including installation and access requests.
  • Assist in evaluating and testing new tools or applications under guidance from senior team members.
  • Learn and support safe usage of AI tools within the organization, including basic awareness of data security and risks. 
  • ### Requirements:
  • Candidates with 1+ years of experience in IT support or related fields. Fresh graduates are welcome.
  • Basic understanding of computer systems, operating systems (Windows and/or macOS), and common workplace tools.
  • Strong willingness to learn and develop technical skills.
  • Good problem-solving skills and attention to detail.
  • Strong communication skills and a user-focused mindset.
  • Internship or project experience in IT support, helpdesk, or system administration.
  • Exposure to tools like Google Workspace, Microsoft 365, or device management systems (e.g., Intune, Jamf).
  • Basic knowledge of networking or security concepts. 
  • Job details
    Workplace
    Office
    Location
    Singapore, Singapore

    Buy, sell, store, and trade over 400+ cryptocurrencies on Crypto.com, a secure and trusted crypto exchange platform in Singapore.

    Employees
    7524
    Industry
    Financial Services
    Headquarters
    Singapore
    Founded
    2016
    Company location
    1 Raffles Quay (North Tower), #09-06, Singapore, 048583, SG
    Specialties
    Blockchain, Cryptocurrency, FX, and Mobile Payments

    Key team members

    Antoine Blondeau

    Antoine Blondeau

    Steven Kalifowitz

    Steven Kalifowitz

    Vivian Wan

    Vivian Wan

    Rob Bier

    Rob Bier

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