Business Operations Specialist

Job Description

As a Business Operations Specialist, you will play a key role in supporting our business operations and ensuring excellent customer service across the Nordic region. Your responsibilities will include:

• Managing and maintaining the customer portfolio in SAP in close collaboration with Sales, Customers, Logistics, Finance, and Customer Service.
• Optimizing business processes such as campaigns, supply chain activities, product returns, and customer communication while ensuring compliance with internal policies and procedures.
• Working closely with the Nordic Sales organization and acting as the link between the Nordic business and the Bosch Power Tools headquarters in Leinfelden.
• Serving as a key user and expert in SAP and other business systems.

Qualifications

To succeed in this role, you have:

• A Bachelor’s degree in a relevant field or 3-4 years of relevant professional experience. A Master’s degree is an advantage.
• Advanced Excel skills are required. Experience with SAP and Process Mining is an advantage.
• A genuine interest in technology and business systems, with a willingness to develop your expertise in ERP, CRM, e-commerce, and related systems.
• A customer-focused mindset combined with strong commercial awareness.
• Fluency in Danish is essential for this role. Proficiency in other Nordic languages will be considered a strong asset.

Additional Information

You will join a collaborative and supportive workplace with engaged colleagues, where development, well-being, and job satisfaction are a natural priority. We offer attractive benefits such as canteen and health initiatives, as well as a competitive compensation package including fixed salary, bonus, and pension.

The role is located at our new office in Ballerup, within walking distance of the S-train station.

Are you the one we are looking for?

If you have any questions about the position, you are very welcome to contact:
[email protected]

Application deadline: August 15

Selections are made on an ongoing basis, and the position may be filled before the deadline.

We look forward to receiving your application!