Job Description
Join Our Dynamic Team as a Revenue Operations Manager ! 🌟
The purpose of this role is to take senior, hands-on ownership of the organisation’s cloud services environment, ensuring it is secure, reliable, cost-effective, and continuously improving. The role is responsible for managing, developing and maintaining services across Microsoft Azure, Microsoft 365 and the Cisco Meraki environment, supporting modern ways of working and high-quality internal technology services.
What will you be doing?
This position plays a key role in supporting Babble’s commercial performance by delivering clear, accurate and actionable revenue insights.
Working within the Revenue Operations team, the role is responsible for developing and maintaining reporting that provides visibility of revenue performance across the business, including bookings, Terminations and sales pipeline.
Working closely with the Revenue Operations Director and Senior Manager, the Revenue Operations Manager has freedom to take ownership of their workstreams.
Candidates will be expected to demonstrate genuine analytical capability alongside operational precision, and a clear commercial curiosity that drives them beyond the numbers to understand what the data means for the business.
Key Responsibilities
CRM Process Improvement
Own the governance and integrity of Salesforce data across commercial teams, setting and enforcing consistent usage standards
Identify, design, and implement CRM workflow improvements to reduce manual effort, improve data quality, and strengthen pipeline discipline
Work with Sales teams to embed good CRM habits and ensure pipeline data accurately reflects commercial reality
Support the broader RevOps process improvement agenda, identifying inefficiencies and delivering changes that improve operational reliability
Revenue Performance and Reporting
Conduct analysis to identify expansion and cross-sell opportunities within the existing customer base
Provide commercial teams with actionable insight to support pipeline development, account planning, and growth targeting
Develop and maintain reporting and dashboards that provide visibility of key revenue metrics including bookings, terminations, pipeline, forecast, retention, and net growth
Support the delivery of regular commercial reporting for Sales Leadership and the Revenue Operations Director, ensuring outputs are accurate, consistent, and clearly communicated
Pipeline and Forecast Analysis
Provide analysis of pipeline health, identifying potential risks and opportunities across the sales pipeline
Support forecasting processes through data validation, trend analysis, and performance insights, working closely with the Senior Manager and Director
Help Sales Leadership strengthen pipeline discipline and improve the reliability of forecast submissions
Commission Operations and Governance
Support the preparation, calculation, and validation of sales commission data in line with agreed compensation plans and booking rules.
Maintain accurate commission calculation files, supporting schedules, and audit trails to ensure payouts are consistent, transparent, and aligned to company policy.
Partner with Sales Leadership and Commercial Finance to investigate commission queries, validate booking inputs, and resolve discrepancies where required.
Qualifications
Skills Required
Minimum 3 years' experience in a Revenue Operations, Sales Operations, or commercial analytical role
Experience working with Salesforce.
Strong Excel or spreadsheet capability with experience working with large datasets.
Strong analytical capability with experience analysing revenue or sales performance data.
Strong commercial curiosity with the ability to move beyond reporting and provide practical performance insights and recommendations
Strong organisational and communication skills.
High attention to detail with the ability to work accurately within defined compensation rules, approval processes, and audit requirements.
Desirable Experience
Experience building dashboards or reports.
Experience working within a Revenue Operations, Sales Operations, or Commercial analysis role.
Experience supporting revenue forecasting or pipeline analysis.
Knowledge of recurring revenue or subscription-based business models.
Experience working in a B2B technology or SaaS environment
Additional Information
Why work for Babble?
- Annual Leave: 20 days’ paid holiday
- Public Holidays: 12 paid bank holidays
- Pension: Statutory pension provision
- Sick Leave: 20 days’ statutory sick pay
- Working Pattern: 10‑day fortnight
- Work Environment: Full‑time, office‑based role
- Parental Leave: Statutory maternity and paternity leave
The recruitment journey
We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.
Direct Candidates Only
Other open roles at Babble Cloud(6)
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Key team members
Jeremy Langley
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