This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is an AI-powered campaign planning and marketing calendar platform built exclusively for Shopify DTC brands. Their platform unifies Shopify, Klaviyo, and paid media data into a single workspace, enabling marketing teams to automate data reconciliation, forecast campaigns, and generate creative briefs more efficiently. As the company continues to scale, they are seeking a Senior UI/UX Designer to own the product experience and help shape the future of an AI-native SaaS platform.

Role Overview

The Senior UI/UX Designer will be responsible for owning the end-to-end user experience across the company's AI-native SaaS platform. The Senior UI/UX Designer will lead user research, design intuitive interfaces, build interactive prototypes, maintain scalable design systems, and collaborate closely with product, engineering, and marketing teams to deliver high-converting user experiences. This role is ideal for a designer with extensive SaaS product design experience, a strong understanding of user behavior and conversion optimization, and a passion for leveraging AI throughout the design process.

Location

Fully Remote (Work from Home) | 9:00 AM – 5:00 PM EST

Key Responsibilities

User Research & Discovery

Conduct user interviews, surveys, and qualitative and quantitative user research.
Analyze user behavior to develop user personas and customer journey maps.
Translate research findings into actionable product and design recommendations.
Support product strategy through data-driven user insights.

Interface Design & User Experience

Design intuitive wireframes, high-fidelity mockups, and user interfaces for web and mobile applications.
Develop user experiences focused on usability, engagement, and conversion rate optimization (CRO).
Create polished, user-centered product experiences that align with business objectives.
Continuously improve interface usability through iterative design.

Prototyping & Validation

Build interactive prototypes using Figma and other prototyping tools.
Conduct usability testing and validate design decisions through user feedback.
Iterate designs rapidly based on analytics and testing results.
Collaborate with stakeholders throughout the product development lifecycle.

AI-Driven Design

Utilize AI-powered design tools to accelerate ideation, research synthesis, and design execution.
Integrate AI into daily design workflows to improve productivity and efficiency.
Design intuitive AI-native product experiences.
Continuously explore emerging AI design patterns and workflows.

Design Systems & Cross-Functional Collaboration

Build, maintain, and scale comprehensive design systems.
Collaborate closely with product managers, developers, and marketing teams.
Ensure design consistency across products and platforms.
Support implementation through detailed design specifications and developer collaboration.

Qualifications Experience

7+ years of experience designing digital products, SaaS applications, complex web applications, or mobile applications.
Proven experience designing AI-native SaaS applications.
Experience leading end-to-end product design from research through implementation.
Experience conducting qualitative and quantitative user research.
Experience designing for conversion optimization and user engagement.
Experience building and maintaining scalable design systems.
Experience collaborating with cross-functional product teams.
Experience within eCommerce, DTC, or marketing technology environments is a plus.

Qualifications Skills

Advanced proficiency with Figma.
Proficiency with Adobe Creative Suite.
Experience using modern prototyping software.
Strong qualitative and quantitative user research skills.
Strong wireframing and high-fidelity UI design abilities.
Strong UX strategy and interaction design skills.
Strong knowledge of design systems and component libraries.
Strong understanding of Conversion Rate Optimization (CRO) principles.
Experience conducting A/B testing and analyzing user behavior.
Experience leveraging AI tools throughout the design process.
Excellent communication and collaboration skills.
Ability to work independently while managing projects from concept through delivery.

What Success Looks Like

High-quality prototypes and design specifications are consistently delivered.
User engagement, workflows, and conversion metrics improve through data-driven design.
A scalable and consistent design system supports product growth.
AI tools accelerate the design lifecycle and improve team productivity.
Cross-functional collaboration enables efficient product delivery and continuous improvement.

Opportunity

This is an opportunity to own the user experience of an AI-native SaaS platform serving Shopify brands while working across the entire product lifecycle. The Senior UI/UX Designer will collaborate with product, engineering, and marketing teams to build intuitive, high-converting experiences while leveraging AI to redefine modern product design. High performers will have significant influence over product direction and the future evolution of the platform.

Application Process:

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets

Senior UI/UX Designer