We're looking for a Control Room Shift Manager to lead our Control Room nights team and ensure the smooth operation of site systems, automation, and product flow.
You'll oversee a team of Control Room Technicians, manage operational incidents, coordinate with Engineering and Operations teams, and play a key role in achieving site performance, safety, and service targets.
Shift pattern – 4 on 4 off, nights 19:00-07:00
Key Responsibilities
- Lead, coach, and develop the Control Room team.
- Oversee daily control room operations and system performance.
- Monitor warehouse automation and resolve operational issues.
- Coordinate responses to incidents, alarms, and system failures.
- Work closely with Engineering, Operations, IT, and other stakeholders.
- Produce operational reports and communicate updates to site leadership.
- Drive continuous improvement initiatives and support KPI delivery.
- Ensure compliance with health & safety, company policies, and operational procedures.
Requirements
- Previous experience in a Control Room, Logistics, Warehouse, or Operational environment.
- Proven leadership and people management experience.
- Knowledge of automated warehouse systems.
- Strong problem-solving, communication, and decision-making skills.
- Comfortable working in a fast-paced environment and managing incidents under pressure.
- Good understanding of health & safety and risk management principles.
Benefits
Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.
2026 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.
Let’s lead the change together. 🚀
Benefits include:
- You’ll get the opportunity to take part in our various share schemes – where your impact on the business will impact you
- Benefits that support your health and wellbeing
- Our Reward platform allows you to tailor your benefits to suit your needs – such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
- There’s also up to 40% discount off all of our brands!
Other open roles at Debenhams Group(6)
Debenhams Group is a leading online fashion group, home to a portfolio of pure-play fashion brands, servicing fashion-conscious consumers globally.
Key team members
Emma Ramsden
Richard Vanoli
Alexandra Scolding
Patricia CAROLLE
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