Program Operations Coordinator (Volunteer)

Job Description

Passion for Life, Inc. is seeking applicants for the Program Operations Coordinator Intern position to support the planning, coordination, and execution of our career readiness programs. This role will assist with program logistics, data tracking, participant engagement, and process improvement. The ideal candidate is detail-oriented, proactive, and passionate about workforce development and nonprofit operations.

This is a local role that requires once a month on-site assistance for program coordination. The rest of the time, this role is remote with flexible volunteer hours. 

This role will be prioritizing Facilitating and planning program service logistics.

• Updating and developing program policies, procedures, and standard operating procedures (SOPs) for existing programs (onsite and virtual, Workshops, career Coaching, field trips, etc.).

• Developing and updating key performance indicators (KPIs) and metrics to ensure operational goals are met and aligned.

• Conducting comprehensive analyses of existing program processes to identify inefficiencies and areas for improvement.

• Collecting and analyzing data on program performance to ensure continuous improvement initiatives.

• Manage and execute day-to-day operations for program services.

• Participating in projects and work plan development while implementing project tasks with established timelines and deliverables.

• Supporting and guiding the program operations team, management, career coaches, and other team members.

• Collaborating with internal teams, including Program Operations, HR, Instructional Design, and other departments

Qualifications

Education & Experience

• Professional or recent graduate in Business Administration, Nonprofit Management, Public Administration, Education, Social Sciences, Organizational Development, or a related field.

• Experience in program coordination, operations, data analysis, or project management (preferred but not required).

Skills & Competencies

Program Management & Operations – Strong organizational skills to coordinate logistics, manage multiple tasks, meet deadlines, and track project deliverables efficiently.

Data-Driven Problem-Solving – Ability to collect, analyze, and interpret data to improve program effectiveness, update policies and SOPs, and enhance operational efficiency.

Communication & Technical Proficiency – Excellent verbal and written communication skills, collaboration across teams, and proficiency in Microsoft Office, Google Suite, and project management tools.

Additional Information

Work Authorization and Other:

• Candidates must have legal authorization to work in the U.S.

• Candidates will undergo a background check as part of the hiring process. Candidates are responsible for covering the cost of this background check.

• This is an unpaid volunteer role. 

Ready to Inspire? Join Us Today!

If you’re excited about transforming students’ lives through career coaching, apply now to join Passion for Life, Inc.! For more information, visit our website: https://passionforlifeinc.org.