Responsibilities:
- Design and optimize network security controls.
- Owns firewall architecture, segmentation, and perimeter optimization.
- Design and own firewall, VPN, and perimeter architectures.
- Optimize segmentation and connectivity.
- Lead complex security changes.
- Perform network threat analysis.
- Mentor junior engineers.
- Support vendor evaluations.
- Participate in Zero Trust roadmaps.
- Assist with network incident response.
Requirements
- 3–6 years in network security.
- Bachelor's Degree in Computer Science, Telecommunications, Cybersecurity, or related field.
- Advanced routing
- Zero Trust networking
- Packet analysis
- Decision-making
- Risk-based design
Certifications
- Mandatory: CCNP Security or Fortinet NSE
Language
- English B2 is required
For more than two decades, CallTek has been a global leader in delivering secure, compliant, and reliable white-label technical support services. As a Managed Service Provider (MSP), we offer 24/7 engineering, software development, field service, and customer support to technology operators and service providers worldwide. Our team of over 10,000 skilled professionals manages more than 20,000 buildings and one million enterprise network appliances globally. We are dedicated to security and privacy, adhering to the highest industry standards, including PCI-DSS, ISO 27001, SOC 2, and GDPR. This commitment ensures that our partners' data is protected, and their operations are compliant with global regulations. CallTek combine our expertise as an MSP with innovative technology. We’ve developed proprietary platforms such as Odyssey CX , powered by artificial intelligence (AI) and natural language processing (NLP), to provide advanced solutions that integrate seamlessly with your existing systems to provide you deep customer insights. Our dedication to excellence extends to our 24/7 Live Customer Support and Field Service teams, who are available across 35,000 zip codes, including certified low-voltage Ekahau technicians ready to resolve break-fix jobs and perform Wireless Site Surveys. Headquartered in Irvine, CA, CallTek has a global footprint with offices in nine countries, including the Dominican Republic, Colombia, Egypt, Guatemala, Honduras, India, Mexico, the Philippines, and the United States. Recognized for our unwavering commitment to security, privacy, and innovation, CallTek was named one of the Best Employers by The Philippine Daily Inquirer in 2023 and 2004. For more information on how CallTek can securely support your business with cutting-edge solutions, visit calltekinc.com.
Key team members
Ahmed El Sayed
Shirlene Shelley Zamora Tabernero
Kevin Spruill CECP
Joshua Bergen CHAE, CHTP
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