Job Title: Medical Billing & Coding Specialist (Primary Care)

Position Type: Full-Time

Work Hours: 9:00 AM to 6:00 PM Eastern Daylight Time

Work Days: Monday to Friday

Salary: $6 - $7 per hour, depending on experience

Workplace: Remote

Preferred Candidate Location: Philippines

We are seeking a detail-oriented and adaptable Medical Billing & Coding Specialist to support the administrative and revenue cycle operations of a growing healthcare practice.

This role is ideal for someone with strong experience in medical billing, coding, and healthcare documentation, particularly within a primary care setting. The successful candidate will play an important role in ensuring accurate coding, reimbursement optimization, and overall financial health of the practice.

As the clinic continues to grow, we are looking for someone who is flexible, proactive, and willing to take on new responsibilities as operational needs evolve. The ideal candidate thrives in a dynamic healthcare environment, maintains a high level of accuracy, and is committed to supporting both patients and providers through efficient administrative processes.

Scope of Work / Responsibilities

Medical Coding

Assign and review appropriate diagnosis and procedure codes
Ensure coding accuracy and compliance with payer requirements
Support providers with documentation-related coding questions
Assist in maintaining coding standards and best practices

Insurance & Revenue Cycle Support

Verify insurance information and patient eligibility
Assist with claim corrections, resubmissions, and appeals when necessary
Help optimize reimbursement and reduce claim denials
Maintain compliance with healthcare billing and coding regulations

Administrative & Operational Support

Support general healthcare administrative workflows as needed
Assist with documentation and record management
Adapt to changing responsibilities as the clinic continues to grow
Collaborate with providers and team members to improve operational efficiency

Top 3 Priorities

1. Medical Coding Accuracy

Ensure diagnosis and procedure codes are assigned accurately and consistently while maintaining compliance with industry standards and documentation requirements.

2. Clinical Documentation Integrity

Maintain complete, organized, and accurate clinical records that support coding accuracy, provider documentation, and quality patient care.

3. Adaptability & Practice Support

Provide flexible support across coding and administrative functions while helping a growing healthcare practice operate efficiently.

Requirements

Required Skills & Experience

Billing & Coding Experience

Previous experience in medical billing and coding is required
Strong understanding of ICD-10, CPT, and HCPCS coding systems
Experience reviewing clinical documentation and assigning accurate diagnosis and procedure codes
Ability to identify coding discrepancies, documentation gaps, and compliance concerns
Strong understanding of healthcare reimbursement processes and claims management
Experience working with insurance companies and payer guidelines
Strong attention to detail and commitment to accuracy

Primary Care Experience

Prior experience working with primary care practices is strongly preferred
Familiarity with family medicine, internal medicine, preventive care, chronic disease management, and routine outpatient visits
Understanding of Evaluation and Management (E/M) coding guidelines and documentation requirements

Clinical Documentation Knowledge

Ability to review medical records and ensure documentation supports coding decisions
Familiarity with healthcare compliance standards and coding best practices
Experience collaborating with providers to improve documentation quality

Technical & Administrative Skills

Strong computer proficiency and ability to learn new systems quickly
Excellent organizational and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Comfortable adapting to changing workflows and responsibilities

Communication & Professionalism

Excellent written and verbal English communication skills
Ability to communicate professionally with providers, clinical staff, and administrative team members
Strong problem-solving, analytical, and critical-thinking skills

Ideal Candidate Profile

We are looking for someone who is:

Detail-oriented and highly accurate
Adaptable and flexible in a growing practice environment
Reliable, accountable, and self-motivated
Organized and process-driven
Comfortable working independently while collaborating with a team
Proactive in identifying opportunities for improvement
Committed to maintaining confidentiality and compliance standards
Eager to learn, grow, and contribute to the long-term success of the practice

Preferred Qualifications

Primary care coding experience
Experience supporting family medicine, internal medicine, or multi-provider outpatient practices
Familiarity with E/M coding guidelines and outpatient documentation standards
Experience working remotely for U.S.-based healthcare organizations
Experience supporting a growing healthcare practice with evolving operational needs

Basic Requirements

Must be proficient in speaking and writing English very clearly
Must have relevant work experience
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)

Technical requirements

Device: Reliable laptop or desktop computer.
Internet: High-speed connection (minimum 25 Mbps).
Audio: Noise-canceling headset.
Video: Webcam for virtual meetings.
Workspace: Quiet, professional environment.

Benefits

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.