Community Engagement Manager

We are hiring a Community Manager to build, manage, and grow the community of Texas Sports Academy parents and student-athletes, both online today and in person as the program expands.

The Community Manager will serve as the primary point of contact for our families and the host of all community-facing programming.

What You'll Do

• Manage the community end to end. Serve as the day-to-day owner of the Texas Sports Academy family community, including communications, member engagement, response times, and overall member experience.
• Plan and host online events. Design, schedule, and facilitate virtual events such as parent information sessions, speaker panels, student-athlete socials, Q&A sessions, and family meetups. Expand into in-person events as the community grows.
• Coordinate speakers and guests. Identify, contact, and confirm relevant speakers (coaches, athletes, educators, parents, and partners), and manage all event logistics from invitation through follow-up.
• Engage with members on a daily basis. Respond to questions, monitor community channels, and maintain consistent presence across group chats, social platforms, email, and the parent portal.
• Answer family questions. Provide timely, accurate information about Texas Sports Academy’s program, policies, schedules, and resources, and route specialized questions to the appropriate team members.
• Maintain the community calendar. Build and manage a rolling calendar of events and engagement touchpoints to keep families connected throughout the year.

Requirements

• Community management experience. Demonstrated experience building or managing an engaged community for a school, athletic program, membership organization, brand, or similar group.
• Event planning and execution. Proven ability to plan, promote, and run events from concept through completion, including speaker outreach and coordination.
• Strong communication skills. Clear, professional, and empathetic written and verbal communication, with the ability to engage parents and student-athletes effectively.
• Initiative and organization. Ability to manage multiple priorities, meet deadlines, and operate with minimal supervision in a remote environment.
• Background in athletics. Personal experience as an athlete, coach, or in a sports-related role, with a genuine understanding of the youth athletics landscape and the families it serves.
• Texas residency. Must be based in Texas. Austin-area candidates are preferred to support future in-person programming.
• AI-first mindset. Must be comfortable using AI tools (e.g., ChatGPT, Claude, Perplexity) as a core part of daily workflow, including drafting communications, planning events, analyzing engagement data, and automating repetitive tasks.

Bonus Points

• Content and communications skills. Experience writing parent communications, producing short-form video content, or managing social media accounts for a family-facing audience.
• Bilingual (English/Spanish). A significant portion of our families are Spanish-speaking; fluency in both languages is a strong advantage.
• Tools proficiency. Familiarity with platforms such as Mailchimp or Beehiiv, Notion, Slack, Zoom, and parent communication portals.