Veterinary Receptionist
Posted about 5 hours ago
Receptionist
Pine Plains Veterinary Hospital is hiring a part-time and full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
Salary: $19-$22 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Full-time or part-time hours available. Full-time hours will typically work 4 days per week with a rotating Saturday schedule.
Hospital Hours:
- Monday–Wednesday: 7:30 AM – 5:30 PM
- Thursday–Friday: 7:30 AM – 5:30 PM
- Saturday: 7:30 AM – 2:00 PM
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount because we know your pets are family, too.
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is preferred.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Pine Plains Veterinary Hospital
Pine Plains Veterinary Hospital, located in Pine Plains, NY, has been a trusted, full-service veterinary practice since 1932. We are accredited by the American Animal Hospital Association, underscoring our commitment to high-quality medical care. We serve both companion animals and farm pets, offering a comprehensive range of services, from preventive care like wellness exams and vaccinations to diagnostics, surgery, dental care, and pain management.
Our team is comprised of dedicated, experienced professionals, including veterinarians, licensed veterinary technicians, and support staff, all working together to deliver compassionate, personalized care. At Pine Plains, we believe in “personal service with quality care at a reasonable price.” We’re proud of our legacy, and we’re committed to building long-term relationships with both our clients and their pets.
#CSR
Other open roles at Veterinary Practice Partners(6)
Veterinary Practice Partners (VPP) is a trusted business partner to veterinarians. We co-own practices in partnership with veterinarians, and work relentlessly to grow and manage each practice, while retaining its unique identity and culture. VPP’s family of practices has enjoyed industry-leading growth and profitability improvements. Our team has deep experience in driving sustained, above-average revenue growth, cultivating exceptional practice staff, and overseeing back-office operations, including marketing, finance, accounting and human resources. Veterinarians partner with us because we enable them able to focus on delivering high-quality patient care and fostering lasting relationships with pet owners, while remaining owners in the practices they have committed a lifetime to building.
Key team members
Juliet Mothershed Plante
Matt Auron
Tom Blesso
Jennifer Rossi, MBA
Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.