Designs and develops new ServiceNow workflows and processes
Day to day administration of the ServiceNow system including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform
Leads ServiceNow maintenance, upgrade planning and administration
Provides accurate estimates of release level of effort
Takes ownership of complex business requirements and works them to completion
Manages and resolves incidents against ServiceNow applications

Bachelor’s / Master's degree in Computer Science, Computer Information Systems, Information Technology.

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ServiceNow Developer