Job Description

ServiceNow is looking for a senior Advisory Solution Consultant to join our Central & Eastern Europe team, covering Poland. This is a platform-wide, client-facing role at the intersection of technology and business transformation, working directly with C-suite stakeholders, enterprise sales teams, and partners to shape how organisations reimagine work on the Now Platform.

This is not a demo jockey role. You will be expected to lead strategic discovery, challenge customer thinking, and bring credible advisory depth across the full ServiceNow portfolio, from IT and employee experience to customer workflows and AI-driven automation.

What you get to do in this role:

Own the technical and solution dimension of complex enterprise sales cycles, from first discovery through business case and proof of concept, to go-live, adoption, and expansion
Lead executive-level workshops and conversations that uncover business challenges and translate them into measurable business outcomes
Build and deliver compelling, tailored demonstrations that connect ServiceNow capabilities to customer priorities
Act as a trusted advisor to CIOs, CTOs, and business leaders on platform strategy, AI adoption, and digital transformation
Partner closely with Account Executives to shape pipeline, qualify opportunities, and drive territory growth
Contribute to the broader CEE Solution Consulting community through reusable assets, best practices, and peer mentoring
Represent ServiceNow at industry events, executive briefings, and customer roundtables

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years of pre-sales solution consulting or sales engineering experience, ideally with a major enterprise software platform
Genuine platform breadth, with the ability to engage credibly across IT, HR, Customer, and AI use cases without being a specialist in just one
Proven experience engaging at the C-suite level. You are as comfortable in a boardroom as you are in a technical workshop
A working understanding of how AI is reshaping enterprise operations, and the ability to articulate that narrative convincingly to both business and technology audiences
Strong territory instincts. You manage your own pipeline contribution, not just respond to sales requests
Fluency in Polish and English. Both are required
Willingness to travel within Poland as needed for customer engagements and events

Nice to have:

Hands-on experience with the ServiceNow platform (certifications a plus)
Background in a regulated or complex industry environment

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Advisory Solution Consultant - Polish speaking

Job Description

Qualifications

Additional Information

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