Automotive Service Advisor | $60k+ Annually & Weekends Off | Bowling Green

Job Description

Job Title:

Automotive Service Advisor 

Location:  

1523 Westpark Drive, Bowling Green, KY 42104

Facebook: https://www.facebook.com/CBABowlingGreen
Google: Christian Brothers Automotive- Bowling Green

Job Overview:

As an Automotive Service Advisor with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guest that enters our facility with hospitality and respect
• Record guest concerns
• Edit digital vehicle inspections
• Create accurate repair estimates using Tekmetric, Alldata, Repairlink, and more
• Present the best repair solution to our guests in a clear and understandable manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate in a clear professional manner
• Maintain a clean workstation
• Shuttle guest as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed
• Other duties as assigned

Qualifications

Qualifications:

• MINIMUM 3 years as a service advisor/writer
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• High proficiency in Windows based computer software and automotive store applications

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet part of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.