We are looking for a hands-on Senior Tax Analyst to join our tax department and take ownership of day-to-day tax operations across both income tax and indirect tax functions. This is a high-visibility, high-impact role where you will work directly with the Senior Director of Tax, leadership and manage internal relationships across teams and with outside advisors. The ideal candidate is someone who thrives in a lean environment, takes initiative, and can operate independently across a broad range of tax matters.
Income Tax
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Prepare and/or review federal and state income tax returns, including coordinating with outside advisors
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Support the global quarterly and annual tax provision process and maintain tax basis schedules
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Monitor and research changes in tax law and assess impact on the company
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Manage tax notices, audits, and correspondence with federal and state authorities
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Oversee sales and use tax, telecommunications compliance across all jurisdictions, including filing or coordinating filings with advisors
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Manage exemption certificate tracking and renewal
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Support nexus reviews and registration in new states as the business grows
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Assist with any VAT, GST or cross-border tax matters as applicable
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Serve as the primary day-to-day contact for outside tax advisors and consultants, ensuring timely and accurate deliverables
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Maintain the tax compliance calendar and ensure all deadlines are met
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Support internal stakeholders (finance, legal, operations) with tax-related questions
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Identify and implement process improvements across the tax function
Indirect Tax
General
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Bachelor’s degree in Accounting, Finance, or related field; CPA or MST preferred
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4–7 years of tax experience, with exposure to both income tax, indirect tax and international tax
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Prior experience in public accounting and/or a corporate tax department
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Comfortable working independently in a lean, fast-paced environment
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Strong project management skills and ability to manage multiple deadlines
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Experience managing or coordinating with outside tax advisors is a plus
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Proficiency in tax software and ERP systems (e.g., NetSuite, Avalara)
Aircall is an AI-powered customer communications platform that unifies voice, omnichannel messaging, and AI automation for sales and customer support teams. Founded in 2014, the platform provides AI virtual agents, conversation intelligence, revenue intelligence, and native integrations with Salesforce, HubSpot, Zendesk, and 250+ tools — enabling over 22,000 businesses globally to manage every customer conversation, automate workflows, and turn interactions into revenue.
Key team members

Quentin Nickmans

John Scanlon

Jigar Desai

Ravi Ghanta
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