Freight Forwarding Logistician

Mandate:

Reporting to the Freight Manager, the Freight Forwarding Logistician is responsible for processing and reviewing international ocean import cargo transactions and managing bookings for a portfolio of clients.

Other Duties:

· Serve as a key point of contact for clients, providing timely assistance and maintaining strong customer relationships through effective communication.

· Assist with planning and organizing operational logistics across supply chain departments.

· Facilitate ongoing communication with freight coordinators to ensure smooth coordination across departments and facilities.

· Assist in monitoring shipment activity and updating freight status information to support timely deliveries and receipts.

· Prepare and submit freight reports when needed.

· Maintain freight documentation, records, and logs, as required.

· Update worksheets and specifications regarding the status of freight operations, shipment rates, and other logistics information.

· Other duties, as assigned.

Requirements:

• Minimum of 4 years’ experience of operations in a Freight Forwarding environment

• Minimum of 4 years of customer service experience

• College diploma in Supply Chain Management or International Transportation and Customs is required

• Experience with CargoWise One or related systems is considered an asset

What You Offer:

• Proficiency in establishing rapport and developing solid relationships with key customer contacts

• Ability to ask the right questions, listen carefully, and understand customers’ needs

• Ability to work efficiently in a team environment, as well as independently

• Excellent communication skills

• Extremely detail-oriented and highly organized

What We Offer:

• Cultural diversity and equal opportunity employer

• Competitive compensation

• Comprehensive benefits package, including fitness reimbursement program(s)

• Education Reimbursement Program

• Balance between work and home life

• Environment where collaboration to provide innovative and efficient client service is the essence of our culture