Product Manager

Job Description

We are looking for a hands-on Product Manager to shape and evolve the Policy products and AI-powered experiences that sit at the heart of how brokers and customers navigate lending decisions.

This role is ideal for someone who enjoys owning products end-to-end - from discovery and problem definition through to delivery, optimisation and long-term success. You’ll work closely with Engineering, Design, QA, Operations, Compliance, Risk and other business stakeholders to deliver better decisioning, policy and workflow experiences across the home loan journey. You’ll also build strong relationships with our Brokers, using their feedback and day-to-day experience to help shape better products and clearer policy experiences.

You’ll bring strong product thinking, comfort operating in complex domains, and the ability to move between strategy, detail and delivery with confidence, including building AI products and experiences that create better customer, broker and business outcomes.

Key responsibilities

Product Strategy & Prioritisation

• Own and drive the product roadmap, backlog and strategic direction for Policy initiatives, aligning delivery with customer needs, business priorities and regulatory requirements.
• Lead discovery activities to identify the right problems to solve, using customer insights, stakeholder input, data and domain expertise.
• Identify opportunities to improve lending policy, serviceability, decisioning, broker workflows and AI-driven experiences across the home loan journey.
• Prioritise initiatives based on customer value, business impact, compliance obligations, technical complexity and delivery risk.

Discovery, Delivery & Optimisation

• Lead discovery, analysis and solution design for complex Policy domain initiatives from concept through to delivery.
• Partner closely with Engineering, Design and QA to translate requirements into clear epics, user stories and acceptance criteria.
• Document business processes, system interactions, decision logic, dependencies and future-state solutions to support successful delivery.
• Actively contribute to backlog refinement, estimation, testing, implementation and release activities within cross-functional teams.
• Measure outcomes through defined success metrics, using data, feedback and performance insights to continuously optimise products and AI-driven capabilities.

Stakeholder Alignment & Domain Leadership

• Collaborate across Product, Engineering, Design, QA, Operations, Compliance and Risk to drive alignment, informed decision-making and successful outcomes.
• Build trusted stakeholder relationships, proactively managing risks, dependencies and trade-offs while championing a strong understanding of the end-to-end home loan journey and broader lending ecosystem.

Qualifications

• Proven Product Management experience in digital and technology environments, with strong end-to-end ownership across discovery, delivery and ongoing optimisation within Agile teams.
• Demonstrated ability to shape product roadmaps, manage backlogs, define priorities and make informed trade-off decisions in complex, fast-paced environments.
• Strong analytical and customer-centric mindset, using customer insights, business context, domain expertise and data to drive product decisions and outcomes.
• Excellent stakeholder management and communication skills, with the ability to build alignment across technical and non-technical audiences.
• Technical fluency working closely with engineering teams on APIs, integrations, system behaviour, data flows and solution design, supported by experience with Jira and Confluence.
• Strong understanding of lending and home loan processes, with experience defining success metrics and exposure to AI, intelligent automation or decisioning-based products.

Additional Information

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!

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