Job Description

The Project Manager is responsible for providing full project management services and on-site construction oversight on retail construction projects, including new store builds, remodels, and tenant improvements, and to support the client as client representative in delivering successful project outcomes within aggressive schedules and operational constraints. 

Assisting the client Project Manager (PM) as required – including oversight of multiple concurrent retail construction efforts and coordination across store rollout programs 
Advising at a strategic level at the project conception stage, including providing input on site feasibility, phasing strategies, store opening requirements, and approaches to successfully achieve the client’s overall brand, cost, and schedule objectives. 
Advising upon the procurement of resources, including general contractors, fixture vendors, millwork suppliers, and specialty retail trades. 
Contract and budget ownership for assigned projects, ensuring alignment with retail cost benchmarks and rollout targets 
Creating and coordinating the detailed Project Execution Plan (PEP), including fast-track schedules, phased construction, and coordination with store operations, landlords, and mall management (if applicable) 
Proactively managing risks relating to construction execution, store opening deadlines, and HES requirements, working with the client PM – coordinating contractor actions on risk as necessary and managing the risk register 
Supporting the design process by reviewing drawings against brand standards, store layouts, and operational requirements; assessing constructability and providing construction input during early project phases 
Assisting client PM as required in reviewing and reporting on overall construction progress across retail locations. Creating and coordinating with the Construction Field Representative, the Monthly, Weekly, and Daily reporting for the construction team 
Coordinating and supporting the RFI and submittal process, ensuring alignment with retail specifications, vendor packages, and cost controls 
Creating, coordinating, and issuing effective meeting minutes and documentation for site progress meetings, Owner/Architect/Contractor meetings, landlord coordination meetings, and other retail project meetings as required 
Assisting the client PM in overall coordination of the construction effort in support of safety, QA/QC, and compliance with brand standards, ensuring consistency across all store locations 
Helping to establish project success criteria, including store opening dates, cost per store, quality of finishes, and adherence to brand and operational requirements 
Identifying and supporting that the appropriate line manager is aware of quality, safety, health, and environmental issues 
In concert with the client, supporting development of contractor and purchasing strategies, including bulk procurement and national vendor agreements for retail rollouts; responsible for execution of defined strategy 
Acting as project schedule owner (or supporting the project scheduler), maintaining detailed schedules to track critical milestones such as fixture installation, merchandising readiness, and store opening 
Conducting kick-offs and regular coordination meetings with key stakeholders (architects, engineers, suppliers, landlords, and contractors) to track progress and ensure alignment with retail timelines 
Working with project function teams to review as-built documents, turnover packages, and closeout requirements, ensuring readiness for store operations handover

Qualifications

8 years of experience as a Project Manager in construction, with a focus on retail, commercial interiors, or tenant improvements. 
Engineering or Architecture degree. 
Proven track record as a Lead Project Manager delivering multi-site retail projects or store rollout programs, with strong performance measurement and analysis capabilities. 
PMI certification is a plus. 
Commercial project experience required, ideally including retail stores, shopping centers, or mixed-use developments. 
Consultant experience preferred. 
Fluent in English and Spanish, to conduct meetings, create reports, and deliver presentations in a retail construction environment.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

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Please find out more about us at www.turnerandtownsend.com/

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