Security Supervisor

Job Description

As the Security Supervisor, you will direct and coordinate the activities of the Security Officers actively engaged in the execution of the CFI, Inc. security programs under the direction of Director of Security and or General Manager. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

As the Security Supervisor, you will:

• Supervise security officers.
• Direct and/or conduct internal criminal and civil investigations and act as a liaison to Law Enforcement and Emergency Services Personnel.
• Provide outstanding customer service to guests and resort visitors.
• Interact, understand and be responsive to the flexible needs of all departments.
• Must be able to perform the following functions on the computer: type incident reports, effectively read and respond to email from other departments and guests, research safety standards and procedures, maintain security systems, and maintain electronic key control.
• Ensure subordinates perform their duties in accordance with corporate policies and state law regulating the activities of the security officers.
• Supervise and or conduct incident investigations as required by policy using the computer.
• Respond to critical incidents and assume control of the incident scene, including fire alarms.
• Oversee operation and maintenance of security systems, electronic lock security and key control access systems using the computer.
• Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots.
• Coordinate and supervise special event security.
• Attend and participate in operational, staff, safety committee, and risk management meetings as directed.
• Ensure Westgate Disaster Plans, Emergency procedures and Standard Operating Procedures are followed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

• 1+ year of supervisory or management experience.
• Class D License.
• Valid Driver's License in good standing.
• Must have full availability and be able to work weekends and holidays.
• Strong computer skills with the ability to prepare clear, professional reports.
• Must be able to bend, stoop, squat, walk and lift up to 50lbs.
• Preferred Red Cross Certification, CPR, AED, First aid.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.