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German-speaking Customer Service Agent for Booking.com in Greece

Posted 13 days ago

OfficeHamburg, Hamburg, Germany

German-speaking Customer Support Experts – Build an International Career under the Greek sun

Ready to take your career abroad and gain global experience while living under the Greek sun?

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

What you’ll be doing

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

You bring

  • Fluency in German
  • Good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge / hands-on
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Why this role is a great opportunity

This is more than a customer support job.
It’s a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

What’s included:

  • Full relocation support (flight, hotel stay, and housing assistance — all covered)
  • Competitive salary + 2 extra monthly salaries per year
  • Health insurance & various company discounts
  • Full training by certified instructors
  • Career growth opportunities within a global organization
  • Free online Greek language courses
  • Flexibility - as the role is offered on a work-from-home-basis in Greece
  • A diverse, inclusive, Great Place to Work–certified company culture

You’ll be joining a multinational environment where your development actually matters. You’ll learn how to navigate global communication, support people worldwide, and strengthen your experience in one of the world’s most well-known brands.

Job details
Workplace
Office
Location
Hamburg, Hamburg, Germany
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Key team members

Sofia Saouri

Sofia Saouri

Simon Schmedes

Simon Schmedes

Adrian Torib

Adrian Torib

Simon Klinkiewicz

Simon Klinkiewicz

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