OuterSignal logo

Head of Marketing

Posted 1 day ago

RemoteUnited StatesEX

About OuterSignal
We are building the customer intelligence layer for commerce. Brands know when an order comes in, but they only see ~5% of the real story. We show them the other 95%: not just who bought, but who that person is - the execs, influencers, journalists, retail buyers, investors, and everyday customers who become a brand’s best evangelists. Our platform enriches every order in real time with professional + personal signals, unlocks personas, and powers everything from surprise-and-delight outreach to smarter email flows, analytics, and BD leads. We serve hundreds of brands and are growing 50% month-over-month - all within our first 6 months of operation. We're a small, high-performing team building the category-defining platform for e-commerce customer intelligence, backed by a world-class investor base.

What You'll Do:

  • Own the full demand gen engine for the Shopify ecosystem: paid, organic, affiliates, partnerships, cold outbound

  • 10X+ our customer count (we have hundreds of customers but will have thousands in 12 months or less thanks to you!)

  • Deploy a $1M+ annual marketing budget across channels that actually convert

  • Run paid acquisition across LinkedIn and Meta; know when to scale and when to cut

  • Build and manage our affiliate program and content engine (agencies, consultants, tech partners)

  • Oversee our outbound and cold email strategy

  • Work directly with Founders on channel strategy, messaging, and market positioning

  • Hire and scale the marketing team as we hit milestones

Who You Are:

  • 4+ years in B2B SaaS marketing, growth, demand gen, or performance marketing

  • You've scaled a company before - ideally in e-commerce tools, Shopify ecosystem, or martech

  • Strong on paid acquisition fundamentals (Meta, LinkedIn, retargeting, lookalikes)

  • Experience building affiliate or partnership programs from scratch

  • Comfortable with cold outbound - you know the difference between spray-and-pray and precision targeting

  • Fluent in HubSpot (or similar CRM) for pipeline management and automation

  • You think in CAC, LTV, payback period, and channel contribution

  • Bonus if you've worked with Klaviyo, Shopify apps, or retention marketing tools

  • Most importantly: you want ownership. You can operate at both strategy and execution level, and you're energized by early-stage ambiguity and organized chaos.

What We Offer:

  • Impact: Join at the ground floor where your work directly influences company trajectory

  • Growth: Rapid company growth creates exceptional learning and advancement opportunities

  • Flexibility: Remote-first culture with autonomy over your work

  • Team: Work alongside the founding team

  • Mission: Revolutionizing the way brands understand and market to their customers

Job details
Workplace
Remote
Location
United States
Experience
EX

Customer intelligence platform transforming e-commerce data into actionable personas, VIP identification, and predictive analytics.

Employees
21
Industry
Marketing Services
Specialties
VIP Customer Identification, Real-Time Order Intelligence, Influencer Detection, eCommerce Optimization, High-Value Customer Alerts, DTC Brand Growth, Customer Segmentation, SaaS for eCommerce, and AI Software

Key team members

David Heath

David Heath

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