Business Analyst

Mindera is looking for a hands-on Business Analyst to embed within a team at a leading UK retailer and own the detail. This is a delivery-focused analyst role centred on process mapping, requirements gathering, prioritisation and gap analysis. The Business Analyst will work across business, product and engineering, document how things actually work today, surface where the gaps are, and turn that into clear, prioritised requirements that teams can build against.

This is explicitly not a product management role.

The client needs someone who is energised by getting into the lower level detail of processes, mapping them end to end, and driving clarity across multiple levels of seniority.

We value empathy, self-organization, and the courage to take risks. If you love solving complex problems and believe that teaching others is the best way to learn, you’ll feel right at home here. The right person is driven, comfortable leading the room, and equally happy unpicking a messy process flow as they are challenging a senior stakeholder on priorities.

National and international expected traveling time varies according to project/client and organizational needs: 0%-15% estimated.

Requirements

💪 Your profile:

• Proven experience as a Business Analyst with a strong track record in process mapping and requirements analysis (not a product manager profile).
• Genuinely comfortable working in the lower level detail of processes: documenting, modelling and stress testing how things work.
• Confident facilitating workshops and driving outcomes with mixed seniority groups, including senior stakeholders.
• Strong stakeholder management: able to challenge, align and prioritise across business, product and engineering.
• Skilled with process modelling and BA tooling (for example BPMN process flows, requirements documentation, user stories and acceptance criteria).
• Self starting and driven, with the energy to lead conversations rather than wait to be tasked.
• Flexibility to travel to different client points of presence and for periodic Mindera team gatherings.
• Excellent written and verbal communication.

🌿 Nice to have:

• Experience in retail or other large, complex enterprise environments.
• Exposure to working alongside engineering teams in an agile delivery context.
• Experience bridging legacy and modern systems where process gaps commonly appear.

🛠 Engagement details

• Availability: ASAP start is a priority for the client.
• Setup: Embedded within the client team, working closely with business, product and engineering stakeholders.
• Type: Consulting / contract placement through Mindera.
• Travel: Willingness to travel to different client sites and points of presence as the engagement requires, plus periodic travel for Mindera team gatherings.

💬 Recruitment Stages

• Screening - Reviewing CVs and eligibility verification.
• 1st Call - 30 minute call to access Technical & Culture Fit with IT Recruiter.
• Tech Interview - 2 hour call with two of our Cloud Engineers to assess your technical knowledge in depth. The interview includes a theoretical section based on test-case scenarios as well as live practical exercises
• Cultural Interview - 1-hour call with a Minder to assess cultural fit with Mindera and align expectations for both parties.
• Project/Client Call - A 30 minute to 1 hour call with the client or project team to assess your technical fit for a specific project and align expectations.

Benefits

🎊 What’s in it for You?

We work in Self-organization culture and therefore we offer a flexible, supportive environment where you are trusted to manage your own time and career.

• Well-being First: health insurance and "Open Holidays" because we trust you to know when you need a break.
• Flexible Working hours and Work: Work from our vibrant hubs in Porto, Aveiro, or Coimbra, or choose a remote setup that works for you. As long as you are based in Portugal :)
• Career Growth: A dedicated budget for training and conferences, plus a transparent profit-sharing model.
• Tools for Success: Choose Laptop & Peripherals that best suit your needs, plus Hotspot with unlimited usage (PT), for work or Netflix ;)
• Team work makes the dream Work: Mindera Annual Trip, Sports, and sharing groups to connect and have fun!

🫂Why Mindera?

At Mindera, we use technology to build products we are proud of, with people we love.

We believe diverse teams build better products. Mindera is a place where you can be your authentic self, regardless of gender, age, ethnicity, religion, or background. We strive to create an environment where everyone feels they belong and has an equal opportunity to grow.

Most of all, you get to work with a group of great people in a politics free environment where the whole team owns the project together. Our culture reflects our lean and self-management mindset, encouraging colleagues to take risks, make decisions, collaborate openly, and communicate with everyone.

Freedom and responsibility go hand in hand, and we value commitment, feedback, and empathy. We are proud of our work and love learning about everything as we navigate an Agile, Lean, and collaborative environment.

Curious to know more? Check out our Blog and our Handbook!

With offices located across Portugal,United Kingdom,United States,India,Romania,Brazil,Morocco,Spain,Australia, Vietnam join us as we expand and influence the future of software engineering worldwide.