Bartender

Job Description

Primary Responsibilities  

• Greet the guest, present menu, help with guest choice, making suggestions, takes order and serves food & beverage according to standard procedures. 
• Set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes. 
• Process drink orders in proper calling order directly from service staff, to check for correct number of drinks and manage billing quickly and efficiently. 
• To make all cocktails in accordance with beverage standard, using full standard measures.  
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. 
• The ability to ensure that the bar is stocked and all side opening and closing duties are completed. 
• Clean glasses, utensils, and bar equipment. 
• Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins. 
• Checks on guest satisfaction, attends to guest needs and complaints with proper follow up by informing the Management or Senior Team Leader. 
• Presents check, performs cashiering function, bid guest farewell and invite them to come back. 
• Maintains cleanliness of work place by performing clearing functions. 
• Attends all meetings and trainings as conducted. 
• Performs food runner duties as required. 
• Answer phone calls. 
• Carry out light cleaning and maintenance of bar/restaurant. 
• Dispense beverages 
• Take table reservations and effectively control the flow of the guests in the restaurant ensuring  
• Comply with hotel and department policies and procedures at all times. 
• Help implement work simplification and necessary changes 
• Ensure miss-en-place is carried out before each shift 
• Following up in proper billing procedures  

Competencies 

• Ability to ensure that hotel’s standards, policies and procedures within food & beverage operation are applied. 
• Ability to prioritize and organize work assignments, delegate work. 
• Ability to direct performance of food & beverage management and follow up with corrections where and when needed. 
• Ability to motivate food & beverage Colleagues and maintains a cohesive team. 
• Ability to ascertain food and beverage training needs and provide such trainings. 
• Ability to be a clear thinker, analyzes and resolves problems exercising good judgments. 
• Ability to focus and pay attention on details. 
• Ability to suggest sell food and beverage venues, menu items, beverages and wines. 
• Ability to input and access information into MICROS system. 
• Ability to perform physical effort when needed. 
• Ability to endure abundant physical movements in carrying out job duties. 
• Ability to ensure security and confidentiality of guest and hotel information
• Ability to work without directs supervision.
• Knowledge of all product items, preparation method / time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
• Bar layout, table / seat / station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code. 

Qualifications

• Minimum of 2 years of relevant experience as Bartender  
• Great Knowledge Beverage , liquors, infusion  
• Great skills on handling guest challenge and opportunity  
• Luxury of 5 star experience is a must