At all times, compliy with SGS Code of Integrity and Professional Conduct.
Analyze engineering documentation, technical drawings and schematics, and translate them into structured, topic‑based service content.
Create, update and revise service procedures, troubleshooting steps, safety information and component descriptions following internal documentation standards.
Work within the ST4 Schema environment to assemble topic‑based content into complete service manuals (no prior ST4 experience required; full training will be provided).
Ensure that all work follows SGS quality assurance procedures and client‑specific formatting and terminology guidelines.
Collaborate with engineers, project managers and other writers to clarify technical details and ensure accuracy.
Manage revisions, update logs and version control in accordance with project requirements.
Complete all assigned tasks and training within required deadlines.
Remains familiar with SGS quality assurance procedures.
Complies to all SGS QHSE and HR policies and procedures.

Bachelor’s degree (technical writing, Engineering, or Applied science preferred or equivalent experience).
Minimum 1–2 years of experience as a Technical Writer (experience with service/maintenance manuals is a strong advantage).
Ability to read and interpret technical drawings, wiring diagrams and refrigeration or electromechanical schematics (mandatory).
Experience with topic‑based or modular documentation (DITA, ST4, or similar) is an asset but not required.
Strong commitment to quality, accuracy and operational excellence.

Required Skills

Excellent English writing skills; strong clarity, structure and technical precision.
Strong analytical and technical comprehension abilities.
Proficiency in Microsoft Word (intermediate, including tables and structured formatting).
Basic proficiency in Microsoft Excel.
High level of integrity and responsibility.
Strong organization and efficiency in handling multiple documentation tasks.

RBS Technical Writer