Business Process Associate

Job Description

Wrist Service Center is looking for a Business Process Associate who will support the Operations team in performing uploading, code cracking, cost pricing, quotations, and order confirmation and execute transactions accurately to keep the business running smoothly.

What you'll be doing:

• Perform tasks related to one of the 5 main operations:
  • Uploading,
  • Code Cracking
  • Cost pricing
  • Quote submissions
  • Order Confirmation.
• Execute transactions accurately in accordance with the service level agreement (SLA).
• Achieve or exceed daily targets for efficiency with timeliness and accuracy.
• Carry out tasks in line with agreed-upon standard operating procedures (SOP) and process variations.
• Respond to emails and calls in a timely manner and with a thorough comprehension of the requestor’s requirements.
• Provide assistance to other teams when required

What we're looking for:

• This position is open for Fresh Graduates
• A Bachelor's degree in any field
• Graduates of Business, Supply Chain Management, or equivalent are preferred but not required
• Strong analytical background and highly detailed.
• Self-starter who is proactive and thrives in circumstances with high levels of autonomy.
• Outstanding communication and customer service abilities

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set-up: On-site, Shifting schedules

At Wrist, we are committed to cultivating a culture of belonging where every individual feels seen, valued, and respected.

As a global company, we aim to reflect the communities we are part of, believing that our strength comes from diverse perspectives, experiences, and the unique contributions each person offers.
We welcome applications from all qualified candidates, and we are dedicated to maintaining a recruitment process that is inclusive, fair, and respectful.

By fostering a supportive workplace culture rooted in belonging, we lay the foundation for meaningful collaboration and shared success.