52520252-Key Account Manager

Job Description

We are seeking a commercially astute and relationship-driven Key Account Manager to take the lead in managing the strategic relationships and contract delivery for a customer portfolio within the Viva Energy Resources Team.

In this high-impact role, you will own and grow customer relationships, drive value through a well-defined account strategy that integrates sales, operational excellence, technical expertise, and marketing initiatives. You will operate as a trusted advisor, building strong, multi-level relationships across complex organisations and identifying opportunities to deliver innovative, value-added solutions.

Your ability to combine strategic thinking with hands-on execution will be key as you ensure seamless contract delivery, compliance, and continuous improvement across the portfolio. You will play a pivotal role in enhancing customer outcomes while delivering sustainable commercial performance for Viva Energy

Responsibilities & Requirements

• A strategic thinker, proactive in nature you enjoy seeking opportunities to provide  value add to commercial deals
• Proficient in project management and able to manage multiple projects concurrently
• Effectively problem solve and align with business priorities
• Ability to understand and improve efficiency in end to end supply chain
• Ability to work effectively across multiple functions including commercial, technical operational and marketing to deliver key strategic outcomes.
• Able to understand and influence multiple decision makers and a myriad of stakeholders at a corporate level
• Customer focused, you have a hunger for sales and a passion for delivering and exceeding customer expectations
• You will be eager to build your capability in managing commercial negotiations and supporting tender responses
• You will have experience in strategic B2B account management / sales environment
• Have refined financial acumen and clear understanding of the drivers of value creation

Qualifications

• Degree in Business, Engineering, Sales, Marketing or related field highly regarded
• Technical background (Mechanical, Chemical, Mining) highly regarded
• Additional certifications in Sales or Account Management (desirable)
• Proven experience in Key Account Management or B2B sales
• Experience managing large, complex enterprise clients (e.g. Tier 1 mining)
• Strong contract management and commercial negotiation experience
• Track record of driving revenue growth and customer retention
• Experience working across multi-site or operational environments

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.