Happy Health is revolutionizing sleep medicine delivery through our comprehensive telehealth platform. We've eliminated the traditional barriers to sleep care – no more waiting months for appointments or spending uncomfortable nights in sleep labs. Our patients receive FDA-cleared home sleep testing via Happy Ring, connect with board-certified sleep specialists, and when required, begin evidence-based treatment within just 5 days. Ongoing physiological data monitoring with the Happy Ring enables real-time condition management, combination therapies, and drives measurable outcomes.

Happy Ring represents the future of sleep diagnostics: an FDA-cleared medical device integrating advanced biometric sensors with AI-powered analysis to deliver highly accurate diagnostics and longitudinal management at home. For sleep medicine physicians, this means you'll have access to high-quality diagnostic data that empowers you to make confident clinical decisions for your patients, and integrate multimodal treatments that focus on root-cause solutions.

Role Overview:

The HR Director is our senior people operations leader, responsible for full-cycle HR across the organization. This role owns everything from workforce strategy and employee relations to payroll oversight and benefits administration, while leading a dedicated in-house Recruiter. The ideal candidate brings hands-on HR experience in a startup or high-growth environment, understands the nuances of the healthcare industry, and is energized by building systems and culture in parallel.

Key Responsibilities:

HR Strategy & Leadership

Develop and execute a people strategy aligned with organizational goals and culture.
Serve as a trusted advisor to the VP of Finance and senior leadership on all HR matters.
Design, implement, and continuously improve HR policies, procedures, and the employee handbook.
Champion a positive, inclusive, and equitable workplace culture.
Maintain compliance with applicable federal, state, and local employment laws and regulations.

Payroll Oversight

Oversee end-to-end payroll processing, ensuring accuracy, timeliness, and regulatory compliance.
Partner with Finance on payroll budgets, reporting, and reconciliations.
Manage relationships with payroll vendors and systems (e.g., Gusto).
Ensure proper documentation and audit trails for all payroll transactions.

Talent Acquisition (Recruiting Oversight)

Lead and support the in-house Talent Acquisition Specailist, setting priorities and ensuring a strong candidate experience.
Collaborate with hiring managers to define role requirements, compensation ranges, and timelines.
Oversee job postings, sourcing strategy, ATS management, and offer processes.
Own workforce planning and headcount forecasting in partnership with leadership.
Monitor recruiting metrics (time-to-fill, retention rates) and drive continuous improvement.

Employee Relations & Performance Management

Manage complex employee relations matters, including investigations, disciplinary actions, and terminations.
Develop and oversee performance management programs, including review cycles and goal-setting frameworks.
Provide coaching and guidance to managers on people leadership and difficult conversations.
Conduct stay and exit interviews; analyze trends and recommend improvements.

Benefits & Total Rewards

Oversee benefits administration including health insurance, retirement plans, PTO, and leaves of absence.
Manage annual open enrollment and vendor relationships.
Benchmark compensation and benefits against market data; present recommendations to leadership.
Ensure compliance with FMLA, ADA, COBRA, and other applicable regulations.

HR Operations & Compliance

Maintain accurate and confidential employee records in the HRIS.
Manage I-9 compliance, EEO-1 reporting, and other required filings.
Build scalable HR workflows and SOPs to support company growth.
Develop and track HR metrics and dashboards; present insights to leadership.

### Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.

5–8+ years of progressive HR experience, with at least 2 years in a leadership or management role.

Demonstrated experience managing or overseeing payroll processes.

Strong working knowledge of employment law (FLSA, FMLA, ADA, Title VII, etc.).

Proven ability to handle sensitive employee relations matters with discretion and sound judgment.

Experience working with HRIS platforms and payroll systems.

Excellent communication, interpersonal, and organizational skills.

Experience in a startup or high-growth environment, including comfort with ambiguity and building HR infrastructure from the ground up, preferred

Healthcare industry experience, with familiarity with relevant compliance considerations (e.g., HIPAA), preferred

PHR, SPHR, SHRM-CP, or SHRM-SCP certification, preferred

Experience managing a recruiting function or supervising a Talent Acquisition Specialist, preferred

Experience with compensation benchmarking and total rewards strategy, preferred

### What Success Looks Like

HR operations running smoothly — payroll accurate and on time, compliance maintained, employee records clean.

Employees and managers feel supported and well-served by a responsive, trusted HR function.

The Recruiter is well-coached and consistently filling roles with quality candidates on time.

HR policies, SOPs, and an employee handbook are documented and kept current.

Meaningful improvement in engagement, retention, and manager effectiveness over the first 6–12 months.

Happy Health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

HR Director

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