WNS Global Services logo

Lead Associate - Operations

Posted about 5 hours ago

OfficeMumbai, MH, IndiaSE

Job Description

• Prior experience of  Travel, TMC preferred and Ticketing  • Strong GDS functional knowledge • Ability to deliver high levels of quality • Client Management - Responding to client queries/escalations on time with accuracy. • Manage operational governance - SLA, Quality, Reports, Adhoc task etc. • The ideal candidate must be willing to work nights.

Qualifications

GraduateIATA/ Travel Diploma preferred

Job details
Workplace
Office
Location
Mumbai, MH, India
Experience
SE
WNS Global Services logo
WNS Global Services
View company page

WNS helps global businesses Outsmart the Future through innovative business transformation, analytics, and digital solutions that deliver sustainable growth.

Key team members

Burt Salop

Burt Salop

Apply smarter with Jobr

Jobr aggregates jobs directly from company career portals — no middlemen. Our team applies on your behalf with AI-tailored resumes, reviewed by a human before submission.

Direct from company career pages
AI-personalised cover letters
Human review before every submit
Application tracking & follow-ups