Veterinary Receptionist
Posted 14 days ago
Receptionist
AniMed Animal Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount because we know your pets are family, too.
Salary: $16 - $17 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: This is a full-time position. Hospital hours are Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 12:00 PM. The schedule includes one weekday off each week and rotating Saturday mornings.
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About AniMed Animal Hospital
AniMed Animal Hospital has been a trusted part of the Blue Springs, MO community since 1997. What started as a historic barn conversion has grown into one of Missouri's most respected veterinary clinics. Our team is committed to providing compassionate, high-quality care while making every visit a positive experience for pets and their owners. We're also proud to be affiliated with our sister clinic, Crysler Animal Hospital, just 10 miles away in Independence, MO — together offering a full range of services for dogs, cats, and small mammals.
#CSR
Other open roles at Veterinary Practice Partners(6)
Veterinary Practice Partners (VPP) is a trusted business partner to veterinarians. We co-own practices in partnership with veterinarians, and work relentlessly to grow and manage each practice, while retaining its unique identity and culture. VPP’s family of practices has enjoyed industry-leading growth and profitability improvements. Our team has deep experience in driving sustained, above-average revenue growth, cultivating exceptional practice staff, and overseeing back-office operations, including marketing, finance, accounting and human resources. Veterinarians partner with us because we enable them able to focus on delivering high-quality patient care and fostering lasting relationships with pet owners, while remaining owners in the practices they have committed a lifetime to building.
Key team members
Juliet Mothershed Plante
Matt Auron
Tom Blesso
Jennifer Rossi, MBA
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