People Business Partner

Job Description

People Partners at GYG are trusted advisors and strategic operators. You'll partner closely with leaders across Hola Central to bring people strategy to life, covering everything from culture and engagement to employee relations, performance, and talent development. This is a hands-on, high-impact role for an experienced HR professional who thrives in a fast-paced, purpose-driven environment.

What You’ll Do

Strategy & Analysis

Contribute to people strategy for Head Office teams across Sydney, Melbourne and Brisbane. Review and interpret people data to execute strategy that improves results and team experience. Contribute to selected projects each quarter.

Culture & Engagement

Drive an engaged culture in partnership with managers and stakeholders. Lead engagement surveys and support action plan development. Proactively identify opportunities to improve the team experience and provide coaching on HR best practices aligned to GYG culture.

Performance

Ensure leaders understand the performance management lifecycle and disciplinary processes. Provide 1:1 coaching, authorise formal disciplinary outcomes in collaboration with the Head of People Partnering, and support annual pay and bonus reviews

Retention & Succession

Manage succession planning frameworks backed by individual development plans. Champion career development for high-potential team members, review recruitment needs, and ensure a consistent, high-quality onboarding experience.

Employee Relations

Oversee end-to-end case management — from general misconduct to serious matters. Maintain accurate records, identify trends, and proactively educate managers on employment legislation, award compliance, and GYG policies.

Workers Compensation

Support the National WHS Manager with employee compensation claims, with a focus on understanding and complying with return-to-work plans.

Project Management

Lead and coordinate cross-functional People initiatives across the employee lifecycle — including D&I programs, engagement surveys, and recognition.

What You Bring

Qualifications & Experience

• Bachelor's degree or above in HR, Psychology or a related field
• Minimum 6 years' experience in an HR Business Partner or HR Manager role within a fast-paced environment
• Advanced understanding of Australian employment law, award interpretation and disciplinary management
• Proven track record managing end-to-end people projects across the employee lifecycle

Communication & Interpersonal Skills

• Excellent command of spoken and written English
• High-level people management and conflict resolution capability
• Personable, approachable, and able to build trust at all levels of the organisation

Analytics & Reporting

• Ability to understand, interpret, and present people data clearly
• Strong Excel skills and comfort working with reporting tools

Coaching & Development

• Advanced coaching skills with the ability to give feedback across all levels, backgrounds and experience types
• Experience developing and delivering People & Culture training to operational managers

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Paid parental leave
• GYG gift voucher

Ready to join the family? Apply now to start the conversation