Marketing Automation Coordinator

Job Description

Are you looking to start your career in Marketing Automation?

Taylor & Francis Group have an exciting opportunity to join our CRM team as Marketing Automation Coordinator and begin on a path that can take you through to becoming a certified Marketing Cloud or Pardot specialist!

We are looking for someone with a strong interest in email/digital marketing who is keen to help colleagues realise their marketing goals through CRM technology.

If you're someone who likes to learn and develop new skills fast, whilst delivering meaningful results, then please get in touch.

What you'll be doing:

• Work with our Marketing Automation Managers and marketing stakeholders to deliver automated email programmes
• Apply changes to automated processes to refine audience segmentation, data selections and email personalisation
• Run regular reports to support the efficient running of our marketing automation programmes
• Maintain project and programme documentation
• Perform regular checks on marketing automations and manage exception reporting
• Build and maintain compliant email templates to support the wider marketing teams and their campaign requirements
• Keep up-to-date with industry best practice and standards around email and automated marketing and ensure key information is shared appropriately
• Understand the overall marketing technology stack and how it works together to deliver on sales & marketing requirements

Qualifications

What we're looking for:

Essential

• An interest in email marketing, CRM and marketing automation
• A desire to learn
• Experience in a sales or marketing environment

Desirable

• Experience in delivering email/automated marketing
• Experience of working with Email Service Provider technology
• HTML skills and ability to prepare and optimize images for use online
• An understanding of industry best practice

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday 
• 3 additional discretionary days off during the holiday season at the end of the year 
• 4 paid volunteering days each year 
• Company funded single cover private medical insurance  
• Employee assistance programme – offering 24/7 well-being support 
• Share Match – Plan that matches every share purchased with two free shares. 
• Pension scheme 
• Life assurance, plus optical and medical care

Closing date 6th July 2026.

* Please note that you must have the right to live and work in the UK for this role *

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our offices to ensure that as a balanced worker they can make it to our office locations to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time, with those 3 days a week spent in our office in Milton Park, Oxfordshire. 

Please note that our Milton Park office will be relocating to Oxford city centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city.

If you have a disability, or face another barrier,  and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [email protected]. Your request will be dealt with in the strictest confidence.

Taylor & Francis Group, an Informa Business 

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you can show us your best self. This could include having the application form in a different format, having more time for questions, or anything else. Please ask us; we are happy to be flexible! Please contact [email protected]  

Being Yourself at Taylor & Francis 

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. 

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor. 

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. 

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/