CW Field Service Technician

Job Description

Role Description:  

• Responsible for providing professional maintenance, inspection, troubleshooting, and repair services 
for industrial cranes and hoists. This role plays a critical part in ensuring customer equipment operates 
safely, reliably, and efficiently, while representing the Konecranes brand with strong technical expertise 
and customer service. Perform preventive maintenance not requiring compliance inspections, 
corrective maintenance, retrofits, crane installation or commissioning. Technicians can be further 
classified into "Maintenance Technician" or "Inspector" (i.e. those predominantly performing preventive 
maintenance) and "Service Technicians" (i.e. those predominantly performing maintenance and 
retrofits).  

Key Tasks :  
 
• Perform preventive maintenance, inspections, troubleshooting, and repairs on overhead cranes, hoists, 
   and related lifting equipment at customer sites. 
• Diagnose mechanical, electrical, and control system faults and implement corrective actions. 
• Carry out load testing, adjustments, calibrations, and commissioning of crane systems as per company 
   standards and safety requirements. 
• Complete service reports, job documentation, and recommendations for customers accurately and on 
   time. 
• Provide technical support and professional advice to customers regarding equipment condition, safety 
   risks, and service solutions. 
• Ensure all work complies with Konecranes safety policies, ISO standards, and statutory regulations. 
• Support emergency call-outs and breakdown service as required. 
• Collaborate with the Service team to improve service delivery, technical skills, and customer 
   satisfaction. 
• Maintain company tools, service vehicle, and equipment in safe and proper working order.

Awareness of ISO 14001 and 45001 standards

Qualifications

Key Job Requirements 

Qualification/Education:  
•    Min Certificate or Diploma in Electrical or Mechanical Engineering or related field 

•     At least 2 year(s) of working experience in the related field. 

Additional Information

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.