Assistant Head Butler

Job Description

We are seeking an experienced and passionate hospitality professional who is dedicated to delivering exceptional luxury service and creating personalized guest experiences. The ideal candidate possesses strong leadership, communication, and organizational skills, with the ability to anticipate guest needs, manage multiple priorities, and maintain the highest service standards in a fast-paced environment. A proactive, detail-oriented approach, commitment to confidentiality, and the ability to collaborate effectively across departments are essential for success in this role.

Qualifications

• Passion for luxury hospitality and exceptional service
• Strong interpersonal and communication skills
• Attention to detail and commitment to excellence
• Ability to work as part of a diverse, dynamic team
• Previous experience in a luxury hotel environment is an asset
• A proactive, solution-oriented approach
• Guest satisfaction-oriented with a passion for delivering personalized luxury service
• Strong leadership and team coordination skills
• Excellent attention to detail and strong organizational abilities
• Ability to anticipate guest needs and maintain the highest service standards
• Strong problem-solving and decision-making skills in a fast-paced environment
• Knowledge of luxury hospitality standards and guest service practices
• Ability to work under pressure while maintaining professionalism and discretion
• Strong time-management and multitasking skills
• Professional demeanor, positive attitude, and commitment to excellence
• Experience in handling VIP and high-profile guests
• Ability to efficiently and effectively manage guest requests, preferences, and special arrangements
• Committed to confidentiality, guest satisfaction, and the continuous improvement of service quality
• Strong communication skills with the ability to collaborate effectively across departments and build positive working relationships

Additional Information

Privacy Notice for Job Applicants

Zorlu Yapı Yatırım Anonim Şirketi Zorlu Center Otelcilik Şubesi, located at Levazım Mah. Vadi Cad. Zorlu Center No:2 İç Kapı No: 170 Beşiktaş/İstanbul, acting as a data controller (the "Company" / "Zorlu"), places the utmost importance on the protection of your personal data.

Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the "Law" / "PDPL").

For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.

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