Danish Speaking Customer Agent For Netflix

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional talent with world-class organisations across a wide range of industries. With a strong footprint across the European market, we specialise in placing multilingual professionals in roles that truly match their skills, ambitions, and lifestyle aspirations. At Mercier Consultancy Group, we are committed to delivering a seamless, supportive, and rewarding experience for every candidate we work with — from first contact to first day on the job and beyond.

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for Danish-speaking professionals seeking jobs in Greece within the dynamic and fast-growing streaming platforms industry. As a Danish Speaking Customer Agent For Netflix, you will serve as a trusted point of contact for Danish-speaking subscribers, delivering exceptional service and support that enhances the overall streaming experience. This is a fully remote position based within Greece, offering you the freedom to build an exciting international career while enjoying everything this beautiful Mediterranean country has to offer — making it one of the most compelling Danish-speaking jobs available today.

Key Responsibilities

Provide high-quality customer support to Danish-speaking Netflix subscribers via phone, email, and live chat channels, ensuring prompt and professional resolution of all enquiries.
Assist customers with account management, subscription plans, billing queries, and payment-related issues specific to the Netflix streaming platform.
Troubleshoot technical difficulties related to streaming quality, device compatibility, playback errors, and connectivity issues affecting the Netflix viewing experience.
Guide customers through Netflix platform features, content navigation, parental controls, profile settings, and personalisation options.
Accurately log and document customer interactions, feedback, and issue resolutions within internal CRM and support systems in compliance with data protection standards.
Escalate complex or unresolved technical and billing issues to the appropriate specialist teams within agreed service level timeframes.
Stay up to date with Netflix product updates, new content releases, platform changes, and company policies to provide accurate and current information to subscribers.
Contribute to team performance targets and quality benchmarks while consistently delivering a premium customer experience that reflects the standards of the global streaming platforms industry.

Requirements

Native or fluent Danish language skills (both spoken and written) are essential for this role — this is a non-negotiable requirement for the Danish Speaking Customer Agent For Netflix position in Greece.
Valid EU passport or national ID (mandatory for employment eligibility).
A good working level of English for internal communication, training, and collaboration with international teams.
Previous experience in customer service, technical support, or a client-facing role is advantageous, particularly within the streaming platforms, telecommunications, or digital media sectors.
Strong communication and interpersonal skills with the ability to empathise with customers and resolve issues efficiently and professionally.
Basic technical aptitude with the ability to diagnose and explain common streaming, connectivity, and account-related issues in a clear and user-friendly manner.
Reliable home internet connection and a suitable, quiet working environment to fulfil the remote working requirements of this position within Greece.

Benefits

What We Offer

Competitive Monthly Salary reflective of your skills and experience in the streaming platforms support industry.
Fully Paid Training Programme to ensure you are thoroughly equipped and confident before your first day on the job.
Comprehensive Health Insurance coverage for your peace of mind.
Fully Paid Relocation Package including return flight, private airport transfer, and hotel accommodation upon arrival in Greece.
Monthly Performance Bonus rewarding your dedication, quality of service, and contribution to team success.
2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial security and reward beyond the standard employment package.
A stable, long-term remote working arrangement within Greece, with a professional and multicultural team environment.
Ongoing career development opportunities within Mercier Consultancy Group and the broader streaming platforms industry.
And Much More...

Life in Greece

Relocating to Greece for this Danish Speaking Customer Agent For Netflix position in Greece means embracing one of Europe's most enviable lifestyles. Greece is celebrated for its extraordinary Mediterranean climate, with over 300 days of sunshine per year, breathtaking coastlines, ancient historical landmarks, and a warm, welcoming culture that makes newcomers feel at home almost immediately. From the vibrant energy of Athens to the serene island escapes of Santorini, Mykonos, and Crete, Greece offers an unparalleled quality of life that seamlessly blends modern urban living with timeless natural beauty — making it one of the most desirable destinations for professionals seeking Danish-speaking jobs in Europe.

Beyond the stunning scenery, Greece is renowned for its world-famous cuisine, its deeply rooted sense of community, and its exceptional value for money compared to many other Western European countries. The cost of living in Greece remains highly competitive, allowing you to enjoy a rich, fulfilling lifestyle without compromising your financial wellbeing. Whether you are savoring fresh seafood by the Aegean Sea, exploring ancient ruins on a weekend adventure, or simply enjoying a coffee in a sun-drenched piazza, Greece provides the kind of daily experience that transforms a job opportunity into a true life adventure. For Danish-speaking professionals considering jobs in Greece, there has never been a better time to make the move.

How to Apply

If you are a Danish-speaking professional ready to take your career to the next level with one of the most exciting Danish-speaking jobs available in the streaming platforms industry, we would love to hear from you. This is a rare and highly rewarding opportunity to represent a globally recognized brand while building your international career from the comfort of your own home in Greece. Click Apply Now to submit your application and a member of the Mercier Consultancy Group recruitment team will be in touch to guide you through the next steps. We look forward to welcoming you to the Mercier Consultancy Group family and helping you begin your new chapter in Greece.

Danish Speaking Customer Agent For Netflix - Work In Greece - Paid Relocation