Quality Business Analyst
Posted about 7 hours ago
Job Description
In this role you will:
Identify, collect, and validate data from multiple sources related to quality deviations.
Analyse trends, patterns, and root causes to highlight high‑impact improvement areas.
Support goal setting, prioritisation, and action planning through analytics.
Develop and maintain reports, dashboards, and performance insights.
Work closely with Business Navigation and quality teams to define and follow up KPIs.
Support teams with data analysis to address business issues and improvement opportunities.
Contribute to competence development by supporting others in data and insight usage.
Take part in projects and global assignments connected to quality development.
Engage in forums to improve ways of working, tools, and learning within non‑compliant flows.
Qualifications
We are looking for someone who:
Enjoys working with data and turning numbers into clear insights.
Has experience in business analysis, reporting, or data analytics.
Understands how supply chain stakeholders influence quality performance.
Is comfortable working in a global, stakeholder‑rich environment.
Communicates insights in a simple and structured way.
Is fluent in English.
Additional Information
In Quality Deviation Management, no two days are the same. You work in a global environment, close to real business challenges, where your contribution directly supports customer experience and long‑term improvement.
We work together across roles, functions, and locations. We share knowledge, learn from deviations, and support each other to make things better, step by step.
If you are motivated by problem solving, collaboration, and turning learning into action, there is a place for you in the Quality Deviation team.
Other open roles at Inter IKEA Group(6)
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.
Key team members

Dirk Schmidt

Roberto Giannone

Michael Farfan • Customer Service Professional

Stig-Arne Kristoffersen
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