Job Description
Flannels is where luxury lives. Home to over 200 of the world's most coveted designer and contemporary brands, we set the standard for premium fashion across the UK, in-store and online. Every detail matters here, from the way a customer is welcomed to the way a collection is curated. If you love fashion and believe in doing things properly, you'll feel right at home.
The Role: Sales Assistant
This isn't your average shop floor job. As a Sales Assistant at Flannels, you're the face of luxury retail: the first impression, the reason customers come back. You'll create moments that feel personal, polished, and effortlessly luxury, from the second the doors open.
What's In It For You
- Competitive pay that reflects what you bring
- Staff discount across the full Frasers Group family of brands
- Real progression, we grow fast, and so can you
- A luxury environment designed to inspire (yours and the customers)
- Training and development to sharpen your craft and grow your career
Qualifications
What You'll Do
- Welcome every customer.
- Ask the right questions, listen properly, and act with intent.
- Stay sharp on collections, brands, and trends so your recommendations land.
- Bring promotions, loyalty perks, and the little extras to life.
- Handle transactions with accuracy and confidence.
- Keep the shop floor looking flawless. Presentation is non-negotiable.
- Get the store trade-ready every morning through replenishment and prep.
- Spot the opportunity for an add-on or a smarter alternative, naturally.
- Deliver service that's consistent, considered, and unmistakably Flannels.
- Follow our policies and procedures. They're what keep the standard high.
Additional Information
How We Work
Our values shape every shift, every conversation, every decision:
- Think Without Limits: Move fast, take bold action, and bring the team with you.
- Own It and Back Yourself: Take responsibility, master the basics, and deliver results.
- Be Relevant: Stay connected to our people, our partners, and the planet.
Interest in this role is high, and once we find the right person, we close. Apply early so you don't miss out.
Other open roles at Frasers Group(6)
Retail, rethought. Frasers is a fearless collection of the world’s most iconic sporting, luxury and retail brands.
Key team members
Olakusibe Aremu-Oluwole
Ian Stacey
Waseem Shahzad
Steve Mitchell
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