Receptionist

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Receptionist to join our Operations team in Montreal. You will serve as the first point of contact for the company and play a key role in creating a positive experience for employees, visitors, and external partners. You will be responsible for supporting the smooth day-to-day operations of the office by providing professional, efficient, and welcoming service, while coordinating a variety of administrative, logistical, and employee experience activities.

What you’ll be doing:

• Welcome employees, visitors, and guests, ensuring a professional and friendly experience.

• Manage visitor access, including issuing visitor badges/tags and maintaining visitor records.

• Handle inquiries from visitors, employees, and external stakeholders, including difficult or escalated situations.

• Manage incoming and outgoing mail, courier shipments, and package distribution.

• Coordinate shipping requests and liaise with courier providers.

• Order and manage office supplies, pantry items, and food services.

• Coordinate internal office communications and announcements for the Montreal office.

• Manage parking allocations and records for onboarding and offboarding employees.

• Reconcile monthly parking invoices and maintain accurate records.

• Oversee access control processes, including badge management and employee access requests.

• Coordinate employee engagement initiatives such as birthday treats and celebrations.

• Manage and update operational tickets, ensuring requests are properly assigned and followed through to completion.

• Provide meeting room booking support and assistance with scheduling requests.

• Support office operations and administrative activities, and other related tasks as required.

What you need to bring:

• Previous experience in a receptionist, front desk, office coordinator, workplace experience, or administrative support role.

• Experience interacting with visitors, customers, and employees in a professional environment.

• Experience managing multiple priorities in a fast-paced workplace.

• Experience with office administration, scheduling, and coordination activities.

• Experience using ticketing systems and office productivity tools is an asset.

• Bilingual proficiency in French and English.

• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work

• A culture that celebrates performance

• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard

• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies

• Equity options, because this is your company too

• Contributions to your pension plan. Your future matters

• Training opportunities to grow your skills and career

• Health and wellness credit so you feel your best

• Time off to volunteer and give back to your community

• Interest groups, employee led networks, social committees to sponsored sports teams

• Computer purchase program to get your personal Macbook

• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.