Business Operations Team Manager

Job Description

Team Manager Business Operations

Working Monday to Friday 37.5 hours per week

Ashford

We are recruiting a Team Manager to join the Business Operations Team at our Ashford office, on a full-time basis. As a Team Manager, you will be responsible for leading and overseeing a team of coordinators to achieve organisational goals and objectives. Your primary role will be to provide guidance, support, and direction to team members, fostering a collaborative and high-performing work environment.

Key Accountabilities & Responsibilities

• Serve as the main point of escalation for the team.
• Provide administrative support, data delivery, and account management.
• Process improvement by assessing workflows to identify areas for simplification. Streamline procedures and implement best practices.
• Attend and represent the department at business and customer meetings.
• Generate and evaluate regular and on-demand reports for business and customer-related data, ensuring timely delivery.
• Conduct regular team meetings, one-on-one sessions, and CMPs.
• Ensure compliance with company policies by managing all HR processes.
• Coach and mentor team members to support their professional growth.
• Create training and induction plans to facilitate employee development.

Knowledge, Skills, Experience

• Proven experience in a leadership or managerial role
• IT literacy in SAP BW Microsoft Office
• Strong interpersonal and communication skills
• Excellent problem-solving and decision-making abilities
• Ability to motivate and inspire team members to achieve goals.
• Strong organisational and time management skills

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. 

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!