Hotel Manager

Hotel Manager

Chelsea Harbour Hotel and Spa are looking for a Hotel Manager to lead our Commercial teams to success. Reporting directly to the General Manager, the Hotel Manager is responsible for overseeing the day to day of commercial and assisting with the strategic planning of the hotel operation with the General Manager

Working alongside the General Manager you will ensure the Commercial department continually develop the product and the guest service proposition to ensure it is positioned as exceptional in the London market.

Hotel Manager key responsibilities:

• Assisting with the development of any relevant short- & long-term strategic goals
• To lead and develop an energetic workforce, having involvement in recruitment, learning and development, employee relations issue and team engagement initiatives.
• The hotel highly values team spirit and operates on a rotating duties approach. The successful candidate may also be required to: Assist with any duty or covering for team members in case of emergency.
• Background in branded hotels or large hotels is preferred – so you will understand how we work
• Lead and motivate your team providing day to day leadership and direction and drive sales and profitability forward
• Excellent Customer service skills, standards driven, good organisational skills.

What we’re looking for

• Strong interpersonal skills
• Good people management ability
• At least two years of experience
• Excellent Opera is essential
• Leader personality and passion for hospitality

We offer a benefits package including: 

• Bonus and Private Medical
• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

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