OfficeNewcastle upon Tyne, England, United Kingdom
Job Description
The Team Leader will provide a positive and efficient customer experience, whilst ensuring the smooth running of the location.
Key Responsibilities:
- To ensure Food Safety and Health and Safety compliance is followed at all times.
- To organise deliveries, checking delivery notes and reporting any discrepancies.
- To assist with all front of house tasks, such as clearing tables, working on tills and serving food and drink,
- Carry out daily team briefings.
- Assist with the development of the team, providing training and up-skilling where possible.
- Support management with effective cost control, inclusive of labour targets.
Qualifications
- Excellent product knowledge (food/beverage)
- Positive can-do attitude
- Lead by example, always acting in a professional manner
- Excellent communication skills
- Responds quickly to drive business through periods of low demand
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Excellent customer service skills
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On-siteWSH Group
View company pageElevate your guest services with 20+ years of expertise in the UK & Ireland. We offer bespoke workplace and residential front-of-house, security & placemaking.
Key team members
Monika P.
Eylem Ugurlu
Richard Owen
Alex Clarke
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