Front Desk Receptionist - Lacey, WA
Posted 17 days ago
Job Type: Full-time
Salary: $21.00 per hour
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,000 providers throughout our 20+ locations, and we are continuing to grow!
About the role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Primary responsibilities
- Providing excellent customer service over the phone, in person, and via email
- Creating a warm and welcoming atmosphere for clients
- Managing the front desk by helping clients prepare for their visits
- Scheduling client appointments
- Supporting mental health providers with administrative requests
- Client insurance benefits verification
Requirements
What you’ll need to be successful
- Strong work ethic and ownership of your role
- Ability to multi-task and prioritize
- Willingness to step into uncomfortable situations with clients, providers and coworkers
- Motivation to receive feedback and continually grow
- Flexibility-we are open Monday-Friday 7am-8pm and Saturdays 8am-4pm.
- Schedule offered: Tuesday - Friday 7am-3pm and Saturdays 8am-4pm
Benefits
We provide our full-time employees with:
- 75% coverage of health, dental, and vision insurance
- 15 PTO days accrued annually
- 6 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time
Salary: $21.00 per hour
Other open roles at Mindful Support Services(6)
Mindful Therapy Group is a diverse group of over 2,100 mental health professionals serving Washington, Oregon, Nevada, Arizona, Colorado, and Texas through in-person and telehealth visits. Our mental health professionals see children, adolescents, and adults and specialize in a multitude of mental health diagnoses including depression, anxiety, bipolar disorder, relationship problems, behavioral and learning issues including ADHD. Established in 2011, we have expanded both in our number of locations and services to accommodate the growing need in our communities for high-quality and comprehensive mental health care. We consider ourselves leaders in the industry and will continue to strive to meet the growing demands in our changing world and healthcare system.
Key team members
Dawn D'Haeze
Lonnie Tristan Renteria
Nicholaus Erber-LaPierre, PhD, LMHC
Ted Greeley
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