Operations Manager

Job Description

OPERATIONAL EXECUTION & FLOW MANAGEMENT

Lead weekend operations across inbound, outbound, and yard activities to ensure consistent product flow and service delivery

Drive execution of daily operational plans, ensuring efficient movement of goods through the warehouse

Ensure customer demand is met through accurate, timely fulfillment and coordination across functions

Monitor and improve performance across key metrics including throughput, quality, stock, safety, accuracy, and service levels

Identify operational inefficiencies and implement process improvements to enhance productivity and reduce errors

Oversee facility systems and procedures to improve efficiency, maintain safety, and protect the quality of operational deliverables

PEOPLE LEADERSHIP & TEAM DEVELOPMENT

Lead, coach, and develop supervisors & frontline teams, including forklift operators, shipping & receiving clerks, and yard hostlers

Partner with Inventory Control leadership to ensure alignment on inventory accuracy and operational execution

Partner with the Equipment/Maintenance leadership to ensure robotics, equipment, and facility systems are properly maintained and operating effectively to support safe, efficient operations

Hire, onboard, and develop talent to build a strong leadership pipeline and high-performing teams

Provide ongoing performance feedback, coaching, and development planning to drive accountability and growth

Foster a culture of engagement, teamwork, and accountability across all shifts

SAFETY, COMPLIANCE & STANDARDS

Champion a strong safety culture and ensure adherence to all company and regulatory requirements (OSHA, FDA, etc.)

Monitor daily operations to ensure compliance with safety, quality, and operational standards

Conduct regular inspections and proactively address risks related to safety, compliance, and facility conditions

Partner with leadership to address compliance concerns and implement preventative actions

Ensure compliance with AIB standards and food safety programs to maintain product quality and regulatory readiness

INVENTORY ACCURACY & SYSTEMS

Partner with Inventory Control to ensure inventory integrity through accurate tracking and variance resolution

Utilize SAP and other systems to support accurate reporting and operational decision-making

Support accurate product ordering and variance resolution through SAP and related inventory systems

Ensure alignment between physical inventory and system data to support operational efficiency

CONTINUOUS IMPROVEMENT & PERFORMANCE MANAGEMENT

Analyze operational performance and implement improvements aligned with business goals

Balance service, cost, and quality to drive operational excellence

Support execution of business plans and contribute to the overall success of the distribution network

Forecast staffing, workload, and performance needs to align labor planning with business demand

Qualifications

5+ years of experience in high-volume warehouse, distribution, or CPG operations

Proven experience leading frontline teams in a fast-paced environment

Strong knowledge of warehouse operations, logistics, and inventory processes

Experience working with operational systems (SAP preferred)

Knowledge of regulatory requirements (OSHA, FDA, and similar standards)

High school diploma or GED required

Strong leadership and people development skills

Ability to operate effectively in a 24/7, high-demand environment

Data-driven mindset with strong analytical and problem-solving skills

Effective communicator across frontline teams and leadership

High level of organization, accountability, and attention to detail

Strong computer skills, including Microsoft Word, PowerPoint, and Excel

Experience with computer ordering systems and other operational IT systems

Additional Information

The base salary range for this position is $74,400 - $112,000 + cash incentives.

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.