Chef de Partie - Teppanyaki Chef

Job Description

The Teppanyaki Chef is responsible for preparing, cooking, and presenting food at the teppanyaki station while interacting with guests in a professional and entertaining manner. The role requires strong culinary skills, excellent food safety knowledge, and the ability to create a memorable dining experience through live cooking performances.

Guest Engagement & Entertainment Skills:

• Demonstrate exceptional showmanship and confidence while performing live cooking presentations.
• Engage guests through friendly conversation and interactive dining experiences.
• Create a fun and energetic atmosphere while maintaining professionalism and safety standards.
• Perform traditional teppanyaki cooking techniques and table-side presentations with flair and precision.
• Build rapport with guests by introducing menu items, ingredients, and cooking methods in an engaging manner.
• Read the guest and adapt the level of interaction based on guest preferences and cultural backgrounds.
• Encourage guest participation where appropriate while ensuring a comfortable and inclusive environment.
• Handle guest questions, special requests, and dietary inquiries confidently and professionally.
• Maintain a positive attitude and enthusiasm throughout service, even during busy periods.
• Demonstrate strong communication skills in English; additional languages are an advantage.
• Create personalized dining experiences for special occasions such as birthdays, anniversaries, and celebrations.
• Utilize humour appropriately to enhance the guest experience while maintaining brand standards.
• Coordinate timing between entertainment elements and food preparation to ensure seamless service.
• Manage large groups and multiple guests effectively while ensuring everyone feels included and engaged.
• Resolve guest concerns promptly and professionally to maintain high levels of customer satisfaction.
• Represent the Benihana brand image and standard through professional appearance, excellent manners, and exceptional hospitality.
• Anticipate guest needs and proactively deliver service that exceeds expectations.
• Receive and act upon guest feedback to continuously improve the dining experience.
• Foster repeat business by creating memorable interactions that encourage guest loyalty and positive reviews.

Qualifications

• Minimum 3-5 years of experience as a Teppanyaki Chef or in a similar role.
• Proven expertise in Indian cuisine and cooking techniques.
• Strong knowledge of food safety and hygiene standards.
• Excellent knife skills and proficiency in kitchen equipment operation.
• Ability to work efficiently in a fast-paced, high-volume kitchen environment.
• Strong time management and organizational skills.
• Effective communication and teamwork abilities.
• Food safety certification.
• Physical stamina to stand for extended periods and lift heavy items.
• Flexibility to work various shifts, including weekends and holidays.