Training Executive (Saudi National)

Job Description

FAENA The Red Sea is seeking a passionate and driven Training Executive (Saudi National) to join our People & Culture team. This role will support the delivery of engaging learning experiences that bring the FAENA philosophy, service culture, and brand standards to life. Working closely with the Training Manager and departmental leaders, the Training Executive will coordinate, facilitate, and track training initiatives that support the development of our Warriors throughout their journey, from onboarding through to career growth. The successful candidate will play an important role in fostering a culture of continuous learning, service excellence, and personal development across the resort.

Key Responsibilities

• Support the planning, coordination, and delivery of training programs across all departments.
• Facilitate orientation and onboarding programs for new Warriors.
• Assist in delivering service culture, brand standards, compliance, and operational training.
• Coordinate training schedules, venues, materials, and participant communications.
• Maintain accurate training records, attendance reports, and employee development files.
• Manage and update the Learning Management System (LMS) and digital learning platforms.
• Monitor training completion rates and follow up with departments on outstanding requirements.
• Assist in identifying training needs through feedback, audits, and operational observations.
• Support the creation of training materials, presentations, guides, and learning resources.
• Coordinate leadership development, talent development, and career progression initiatives.
• Support departmental trainers and leaders in delivering effective learning experiences.
• Track and report training metrics, engagement levels, and program effectiveness.
• Ensure compliance with mandatory training requirements, health & safety standards, and company policies.
• Support the delivery, coordination, and tracking of Forbes Travel Guide training programs across all departments.
• Assist in preparing Warriors and leaders for Forbes evaluations, audits, and accreditation requirements.
• Promote Forbes Five-Star service standards through ongoing coaching, training, and reinforcement activities.
• Partner with operational leaders to ensure Forbes standards are embedded into daily guest interactions and service delivery.
• Support Saudization development initiatives and learning programs for Saudi talent.
• Participate in special projects, employee engagement activities, and learning events that promote the FAENA culture.

Qualifications

• Previous experience in Training, Learning & Development, Human Resources, Hospitality Operations, or a related field preferred.
• Degree or diploma in Human Resources, Hospitality, Education, Business Administration, or a related discipline is advantageous.
• Strong presentation and facilitation skills.
• Excellent communication and interpersonal abilities.
• Strong organisational and administrative skills with attention to detail.
• Proficiency in Microsoft Office applications, particularly PowerPoint and Excel.
• Experience with Learning Management Systems (LMS) is advantageous.
• Previous exposure to Forbes Travel Guide standards, luxury service training, or Forbes accreditation processes is highly advantageous.
• Fluent in English and Arabic.
• Passion for learning, people development, and hospitality excellence.
• Creative mindset with the ability to engage and inspire others.
• Ability to thrive in a fast-paced luxury hospitality environment.