Business Performance Analyst

Job Description

Reporting to the Business Performance Specialist, the Business Performance Analyst plays a key role in improving operational efficiency and cost performance across Quebec Recycling. Through data analysis and performance monitoring, this role delivers accurate, actionable insights that support operational decision-making and identify optimization opportunities. You will work closely with operations teams and internal stakeholders to ensure reliable analysis and drive performance improvements across the network. 

What you’re responsible for:

• Monitor and analyse operational performance metrics related to cost, productivity, efficiency and service levels. 
• Conduct variance analysis on operational and logistics costs and forecast, identifying key drivers and improvement opportunities. 
• Develop and maintain dashboards and recurring performance reports using Excel and Power BI. 
• Consolidate and validate data related to production, inventory flows, and transportation movements to ensure accurate and reliable reporting. 
• Identify performance gaps across operations and logistics flows and provide analysis to support corrective action plans  
• Work with the stakeholders to implement and track post implementation improvement. 
• Partner with site managers and operational teams to improve production efficiency, asset utilization, turnaround times, and cost management.
• Contribute to continuous improvement initiatives aimed at enhancing operational effectiveness, internal efficiency, and cost optimization. 
• Provide analytical support for ad hoc projects related to operational performance and network efficiency across Quebec Recycling. 

Qualifications

To join our team:

• Bachelor's degree in operations, Supply Chain, Business, Engineering, Finance, or a related field. 
• 2–5 years of experience in operations analysis, industrial performance monitoring, logistics, or a related analytical role. 
• Experience in manufacturing, industrial, supply chain, or asset-intensive, multi-site environments, is preferred. 
• Strong understanding of operational cost structures and performance drivers, including logistics-related components. 
• Proven experience in KPI monitoring, variance analysis, and performance reporting. 
• Advanced Excel skills (pivot tables, advanced formulas, data structuring); experience with Power BI or similar BI tools is an asset. 
• Strong analytical mindset with the ability to translate data into actionable business insights. 
• Detail-oriented with strong organizational and prioritization skills. 
• Proactive and autonomous, with the ability to work in a dynamic operational environment. 
• Strong communication skills and ability to collaborate with cross-functional teams. 
• High level of professionalism and confidentiality. 
• Bilingual (French and English). 

Additional Information

What we offer :

• Competitive salary + other benefits;
• Group insurance coverage from day one and group RRSP with employer matching contributions;
• Telemedicine (Unlimited access to a doctor 24/7);
• Eligible for paid vacation from day one; **
• AIM tuition assistance grants.
• Company-wide events throughout the year (BBQ, Christmas party, etc.);
• Free on-site gym;
• Two on-site cafeterias (subsidized meal program available);
• Dynamic and rewarding work environment - work on high-impact and meaningful projects while having fun!