Assistant Branch Manager

Job Description

• Competitive salary + annual bonus;
• Full-time, permanent position.
• Schedule: to be discussed (must be available one weekend out of two);
• Work location: 3441 Rue de Vulcain, Lévis, QC, Canada.

As an Assistant Branch Manager, you will work under the direction of the Branch Manager. You will be responsible for managing a team, supervising daily operations, and ensuring exceptional customer service while making sure company objectives are achieved.

You will be responsible for, among other things:

• Being actively present in the field to supervise and participate in operations in an environment that may be outdoors, physically demanding, and dirty at times;
• Promoting a safe and welcoming workplace;
• Enforcing environmental, health, and safety rules and procedures;
• Assisting the Branch Manager during monthly Health & Safety audits;
• Supervising daily operations such as scheduling, and ensuring sales and production targets are met;
• Supporting employees by participating in daily tasks and operational initiatives on the ground;
• Assisting the Branch Manager with employee communications;
• Working collaboratively with various partners to ensure business processes are followed and applied effectively;
• Conducting quarterly evaluations for hourly employees alongside the Branch Manager;
• Completing various administrative tasks (cash deposits, employee payroll, schedules, etc.);
• Supporting the Branch Manager in the recruitment, onboarding, and integration of new employees;
• Acting as an ambassador during organizational changes and playing an active role in implementing them within your branch.

Qualifications

• Minimum of three (3) years of customer service experience;
• Minimum of one (1) year of management experience;
• College or university degree;
• Experience in retail or the automotive industry is considered an asset;
• Bilingualism (French and English) is considered an asset.

Desired Skills:

• Ability to empower employees;
• Strong delegation and follow-up skills;
• Excellent communication skills (written, verbal, and presentation);
• Strong problem-solving abilities;
• Team-oriented with a collaborative mindset;
• Strong time management and prioritization skills;
• Ability to demonstrate empathy.

Additional Information

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) Inc., a recognized global leader in the metal recycling industry with more than 125 sites, 3,000 employees worldwide, and over $3.5 billion in annual sales. AIM and its subsidiaries are equal opportunity employers. The masculine form is used solely to simplify the text. Only candidates selected for an interview will be contacted. Thank you for your interest.