Director of Global Logistics

Job Description

The Head of Global Logistics is responsible for developing and executing the organization’s global customer service, planning, material control and logistics strategy to ensure efficient, cost-effective movement of goods across international and domestic markets. This role oversees end-to-end planning, material control, operations, including transportation, warehousing, distribution, and trade compliance, while driving continuous improvement and supporting business growth.

Key Responsibilities:

Strategic Leadership

• Develop and implement a global fulfillment strategy aligned with overall business objectives.
• Lead network design and optimization across global distribution centers and transportation routes.
• Identify opportunities to reduce costs, improve service levels, and enhance supply chain resilience.
• Establish long-term partnerships with fulfillment service providers and carriers.
• Manage and Lead Customer Service team.

Operations Management

• Oversee daily global fulfillment operations, including planning, material control, inventory, inbound and outbound transportation, warehousing, and distribution.
• Ensure timely and efficient delivery of goods to customers and internal stakeholders.
• Manage third-party logistics providers (3PLs), freight forwarders, and customs brokers.
• Monitor and improve key performance indicators (KPIs) such as on-time delivery, freight cost, inventory accuracy and inventory reductions.

Global Trade & Compliance

• Ensure compliance with international trade regulations, customs laws, and import/export requirements.
• Manage risk related to tariffs, duties, and geopolitical factors.
• Oversee documentation and regulatory adherence across all regions.

Financial & Budget Management

• Develop and manage the global fulfillment budget.
• Drive cost savings initiatives through carrier negotiations, route optimization, and process improvements.
• Analyze fulfillment spend and identify opportunities for efficiency.

Technology & Process Improvement

• Lead optimization of logistics technologies (TMS, WMS, ERP integrations).
• Use data analytics to improve visibility, forecasting, driving actions and decision-making.
• Champion continuous improvement initiatives such as Lean and Six Sigma.

Team Leadership

• Build, lead, and develop a high-performing global fulfillment team.
• Provide coaching, training, and performance management.
• Foster collaboration across regions and cross-functional teams (supply chain, procurement, finance, sales).

Stakeholder Collaboration

• Collaborate with internal departments to align fulfillment capabilities with customer demand.
• Partner with suppliers and customers to ensure seamless global operations.
• Communicate fulfillment performance and strategic initiatives to executive leadership.

Qualifications

Education

• Bachelor’s degree in Supply Chain Management, Logistics, Business, or related field.
• MBA or advanced degree preferred.

Experience

• 10–15+ years of experience in logistics or supply chain management.
• 5+ years in a leadership or director-level role with global scope.
• Experience managing international logistics operations, including multi-region distribution networks.

Skills & Competencies

• Strong strategic thinking and problem-solving skills.
• Deep knowledge of global transportation, warehousing, and trade compliance.
• Financial acumen and budget management experience.
• Excellent leadership and team development skills.
• Strong negotiation and vendor management capabilities.
• Proficiency in logistics systems (TMS, WMS, ERP).
• Ability to work in a fast-paced, global, cross-cultural environment.

Key Performance Indicators (KPIs)

• On-time delivery performance.
• Order backlog management.
• Freight cost as a percentage of sales.
• Cash Conversion Cycle specifically DIO, DPO and DSO reflecting actual position.
• Fulfillment cost savings and efficiency improvements.
• Supplier and carrier performance metrics.
• Customer satisfaction related to delivery.

Work Environment

• Global role requiring collaboration across multiple time zones.
• Travel may be required (10–30%).
• Hybrid or office-based depending on company structure.

Reporting Structure

• Reports to: VP of Supply Chain / Chief Operations Officer.
• Direct Reports: Regional Logistics Managers, Transportation Managers, Warehouse Leaders, Customer Service Leaders, Planning Leaders.

Additional Information

The U.S. base salary range for this full-time position is $180,000-210,000 annually. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

• Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
• All of your information will be kept confidential according to EEO guidelines.

At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology.  We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.

Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.

#Radionix