Network Operations Manager

Job Description

Your Influential Mission: You will…

Lead with vision, clarity, and operational ownership

• Manage, coach, and develop two network teams: Network Operations & Network Automation
• Set strategic direction and long‑term roadmap for network operations aligned with products priorities and business needs 
• Foster a high‑trust, high‑performance culture rooted in operational excellence, ownership, and continuous learning.

Drive resilient, secure, and high‑availability network operations

• Oversee daily operations for globally distributed network environments supporting mission‑critical services. 
• Own queue health, prioritization, escalation pathways, and the full lifecycle of network incidents.
• Lead major incident response, triage, decision‑making, and cross‑team coordination aligned with Playtech’s Critical Incident Management framework. 
• Ensure infrastructure is audit‑ready, secure, patched, monitored, and consistently documented. 

Architect, innovate, and modernize the network landscape

• Direct the design and implementation of robust, secure, fault‑tolerant global network solutions. 
• Oversee and enforce network security standards (firewalls, segmentation, access, encryption).
• Implement and optimize monitoring & alerting frameworks to increase visibility and reduce MTTR.

Scale through automation, IaC, and NetDevOps practices

• Drive modern Network Automation, Infrastructure‑as‑Code, and API‑driven operations. 
• Build consistent change management processes leveraging automation to reduce toil and operational risk.
• Partner with Platform, Security, and Infra Engineering teams to design standardized deployments, templates, and CI/CD‑style network change pipelines.

Influence and collaborate across the business

• Work closely with senior leaders
• Manage vendor partnerships, operational budgets, and technology procurement roadmaps.
• Communicate complex network topics clearly to technical and non‑technical stakeholders.

Qualifications

Components for Success: You…

Technical excellence

• Bring deep expertise in core networking: TCP/IP, DNS, DHCP, routing/switching (BGP, STP), VLANs, VPNs (IPsec/SSL). 
• Have strong hands‑on experience with:
  • Checkpoint Firewalls
  • F5 Load Balancers
  • Cisco routers & switches
  • DDoS protection technologies
• Demonstrate strong proficiency in advanced troubleshooting, performance optimization, and fault‑tolerant design patterns.
• Understand AWS cloud networking, VPCs, hybrid connectivity, and Kubernetes networking (e.g., Calico). 
• Master Network Automation (Python, Ansible), APIs, IaC methodologies, and NetDevOps workflows. 
• Bring strong understanding of monitoring, alerting, availability, and observability tooling.

Leadership & strategic impact

• Have demonstrated success leading multidisciplinary technical teams in large‑scale environments. 
• Drive strategic planning, tech evaluation, and roadmap execution.
• Manage multiple concurrent projects with clarity, structure, and communication.
• Influence senior stakeholders and collaborate across distributed global teams.

You’ll Get Extra Points For…

• Experience designing network automation pipelines end‑to‑end (linting, validation, compliance, deployment).
• Strong scripting capabilities enabling deep automation and tooling development.
• ITIL/ITSM exposure for enterprise operations maturity.
• Past experience with migration projects, modernization programs, or hybrid cloud architectures.

Thrive in a culture that values…

• Responsibility at global scale — networks powering 24/7/365 services across continents. 
• Freedom to innovate — build the automation‑first network operations model of the future.
• Continuous learning & variety — every day brings new challenges, technologies, and scenarios.
• Wellbeing & balance — supported by Playtech’s global wellbeing pillars

Additional Information

How to Apply

Along with your CV, please submit a short motivation letter sharing your goals and experience in network operations, automation, leadership, and/or large‑scale infrastructure environments. You can add it in the “Your message to the hiring manager” field when applying. 

Network Operations Team  Infrastructure Unit

The Network Operations team forms the backbone of Playtech’s global platform reliability. Made of highly skilled engineers, automation specialists, and network architects, the team ensures seamless connectivity, rapid incident response, and continuous innovation across a massive multi‑country network estate. Joining this team means stepping into a collaborative, high‑ownership environment where your work directly impacts millions of players worldwide.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.