Director Software Engineering - AI Based Country Solutions Platform

Job Description

We're looking for an experienced and visionary Director of Software Engineering to lead our AI-based Country Solutions Platform team in India. In this strategic leadership role, you will oversee the design, development, and deployment of cutting-edge AI-driven solutions tailored for diverse country-specific markets. You will drive technical excellence, foster innovation, and build high-performing engineering teams while ensuring our platform scales efficiently across multiple regions and geographies.

• Lead and mentor a team of software engineers, architects, and technical specialists, fostering a culture of innovation, collaboration, and continuous improvement
• Define and execute the technical vision and roadmap for the AI-based Country Solutions Platform, ensuring alignment with organizational goals
• Interface with country solution representatives in organising the work 
• Regularly interface with compliance partners regarding compliance and regulatory work
• Architect scalable, secure, and efficient solutions that support multi-country deployments with localization and customization capabilities
• Oversee the design and implementation of AI/ML models and algorithms that drive platform functionality and competitive advantage
• Establish and enforce coding standards, best practices, and quality assurance processes across all engineering teams
• Collaborate with product, business, and stakeholder teams to translate requirements into technical specifications and delivery timelines
• Manage platform infrastructure, cloud resources, and DevOps practices to ensure optimal performance, reliability, and cost efficiency
• Drive the adoption of modern development methodologies, including Agile practices and continuous integration/continuous deployment (CI/CD) pipelines
• Conduct performance reviews, identify skill gaps, and develop talent within the organization through coaching and professional development opportunities
• Analyze technical challenges, evaluate emerging technologies, and make data-driven decisions to enhance platform capabilities
• Ensure compliance with security, data privacy, and regulatory requirements across all country-specific implementations

Qualifications

• 10+ years of professional software engineering experience, with a proven track record of designing and delivering enterprise-scale solutions
• 5+ years of experience in software engineering leadership or management roles, including team building and talent development
• Deep expertise in artificial intelligence and machine learning technologies, frameworks, and best practices
• Strong proficiency in cloud platforms (AWS, Azure, or Google Cloud Platform) and distributed systems architecture
• Demonstrated experience building and scaling SaaS platforms or country-specific solutions with multi-region deployment capabilities
• Expert-level knowledge of microservices architecture, API design, and modern software design patterns
• Proficiency in multiple programming languages and frameworks relevant to AI/ML development
• Strong understanding of DevOps practices, containerization (Docker, Kubernetes), and infrastructure-as-code principles
• Excellent analytical and problem-solving skills with the ability to make strategic technical decisions
• Proven ability to lead cross-functional teams, communicate effectively with stakeholders, and drive organizational alignment
• Experience with Agile methodologies and iterative development processes
• Strong organizational and project management skills with the ability to manage multiple priorities and timelines

**Preferred Qualifications:**

• Experience with multi-region or multi-country software deployments and localization/internationalization practices
• Background in finance, tax and invoicing will be prefered
• Must have the experience to deliver under tight deadlines around regulatory mandates  
• Contributions to open-source projects or active participation in the developer community
• Experience with AI model deployment, monitoring, and optimization in production environments
• Knowledge of emerging AI technologies and industry trends

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.