Sales Planning Specialist, IKEA Bangna

Job Description

About the job

To develop sales and planning in an efficient and effective way, in order to attract new customers to come more often and buy more. We do this by optimising our sales priorities, commercial activities, and ensuring the right forecasts for our total offer. Our main responsibilities are developing and executing sales steering, selling and planning in the IKEA way, range grouping, pricing, range management and launches. This ensures an enjoyable, convenient and successful shopping and buying experience, which leads to increased sales and sustained long-term profitability.

Your assignment

• Provide customers to plan their kitchens and others home furnishing planning, based on their floorplans, site measurements and specific by empathetically listening and understanding their living situations and life at home needs, using relevant IKEA tools.
• Able to maximize furniture and accessories sales by offering complete and coordinated with all home furnishing solutions.
• Contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset.
• Work closely with the service provider teams to ensure smooth delivery and installation of IKEA Kitchen and other home furnishing.
• Support a customer-friendly and efficient execution of the payments (including remote payments), exchange & returns processes.
• Take responsibility to achieve the goals set for my HFBs of responsibility.

Qualifications

• Passion for selling and planning in home furnishing complementary range.
• Experience of setting action plans, as well as setting and following up on goals.
• Passion for exceeding customer shopping experience expectations.
• Ability to work and communicate across many different aspects with your audience in mind and collaborate with different functions that require your expertise.
• Ability to identify/solve problems, critically evaluate plans and suggest solutions.
• Good strategic planning and good analytical skills.

Additional Information

Please apply by 16 July 2026